ECI Software Solutions

Account Manager

• Develop understanding of ECI products and services and communicate their value to customers
• Develop and nurture relationships with existing customers
• Conduct outbound calls, emails, and virtual meetings to understand business needs and present software solutions
• Collaborate with the sales team to identify opportunities, qualify leads, and drive sales from initial contact to closure
• Use consultative selling to articulate manufacturing software value propositions and tailor solutions
• Manage the full sales cycle, including pipeline management, negotiation, and contract closure
• Meet or exceed sales targets
• Provide customer service and resolve inquiries promptly
• Strengthen customer relationships to increase references, retain maintenance and support contracts, and mitigate churn
• Log every outreach in Salesforce and produce regular activity reports
• Meet monthly, quarterly, and yearly sales quotas
• Meet daily, weekly, and monthly quality communication goals

• Develop a strong understanding of ECI products and services and communicate their value to customers
• Develop and nurture relationships with existing customers
• Conduct outbound calls, emails, and virtual meetings to understand customer needs and present software solutions
• Collaborate with the sales team to identify opportunities, qualify leads, and drive the sales process from initial contact to closure
• Use a consultative selling approach to tailor manufacturing software solutions to client requirements
• Manage the full sales cycle, including pipeline management, negotiation, and contract closure
• Meet or exceed sales targets and quotas
• Provide exceptional customer service and serve as the primary point of contact for customer inquiries
• Increase customer references, retain customers on maintenance and support contracts, and help mitigate churn
• Log every outreach in Salesforce and produce regular activity reports
• Meet monthly, quarterly, and yearly sales quota goals
• Meet daily, weekly, and monthly quality communication goals