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Implementation Consultant
ECI Software Solutions. Provide consulting, implementation, and technical support for Global Edge ERP clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ERP implementation and client consulting, with strong capabilities in project management, training development, and process optimization. Proficient in coordinating cross-departmental efforts and providing ongoing client support post-implementation.
Highest-signal resume keywords
ERP ImplementationProject ManagementTraining DevelopmentAnalytical SkillsSQL Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software ImplementationBasic Accounting PrinciplesGAAP AccountingProcess Workflow DocumentationData Requirements Analysis
Soft Skills
Effective CommunicationDetail-OrientedCritical ThinkingPersonable
Tools & Technologies
Asana
Industry Keywords
Enterprise SoftwareClient SOPsGo-Live EventsBusiness ConsultingTraining Materials
Tech Stack
Tools & technologiesERPSQL
About the role
Key responsibilities & impact- Provide consulting, implementation, and technical support for Global Edge ERP clients
- Participate in the entire software implementation process, including planning, execution, monitoring, and graduation
- Develop and execute system implementation plans with new clients alongside the Project Manager
- Coordinate across departments and with external partners for successful go-live events
- Prepare and present live online training webinars
- Develop professional training materials
- Document data requirements, client SOPs, and process workflows
- Report implementation status and potential issues to the Project Manager using Asana
- Review business and operational processes and map current workflows to identify optimal application setup and deployment
- Provide on-site and remote implementation and training
- Support clients after go-live through follow-up training, issue resolution, and general business consulting
- Continually improve implementation processes using lessons learned from projects
Requirements
What you’ll need- Personable and articulate; able to effectively communicate information to an array of companies and people
- Basic accounting principles required
- Knowledge of GAAP accounting is a plus
- Knowledge of project management tools such as Asana preferable
- Previous experience with enterprise software packages and ERPs (accounting, dispatch, distribution, inventory, service automation)
- Detail-oriented; strong analytical and critical thinking skills
- Software implementation experience preferred
- Familiarity with SQL is a plus
- Willingness to travel up to 10% of the year across North America