Senior Operations Partner

ECMC Group

. Manage the design, execution, and continuous evolution of the Foundation’s operating model, systems, controls, and workflows .

Posted 11/3/2026full-timeMinneapolis • Minnesota • United StatesSenior💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex operational processes, financial planning, and grantmaking within a nonprofit context. Proficient in translating strategic objectives into actionable plans while ensuring compliance and risk mitigation.

Highest-signal resume keywords

Operations ManagementBudget PlanningCross-Functional LeadershipRisk AssessmentCRM System Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ReportingExpense ManagementContract ManagementPerformance MeasurementGovernance StructuresOperational ControlsData AnalysisDecision-Support AnalysisGrantmaking PoliciesBusiness Continuity

Soft Skills

Change LeadershipInfluencing Senior LeadersCommunication SkillsTraining and ConsultationCollaboration

Tools & Technologies

Microsoft OfficeExcelPowerPointWordFluxxSalesforce

Industry Keywords

Nonprofit ManagementOperational EffectivenessComplianceAudit ReadinessVendor Relationships

About the role

Key responsibilities & impact

Manage the design, execution, and continuous evolution of the Foundation’s operating model, systems, controls, and workflows
Establish multiyear roadmaps and priorities aligned with organizational strategy, growth, and capacity
Advise the Director of Operations and Foundation leadership on operational implications, tradeoffs, risks, resource needs, and opportunities
Translate strategic direction into actionable plans, governance, milestones, and measures of success
Manage complex, high-impact initiatives across Foundation teams, ECMC Group Shared Services, and external partners
Lead Foundation budget administration, forecasting, expense monitoring, reconciliations, and management reporting
Manage the operational lifecycle for Foundation contracts and vendor relationships
Establish and maintain operational controls, policies, and governance practices supporting compliance, audit readiness, business continuity, and risk mitigation
Define business requirements and lead improvements to financial and related systems
Establish service levels, key performance indicators, and feedback mechanisms; analyze operational data and implement improvements
Oversee development, maintenance, and communication of operational procedures, grantmaking policies, and documentation
Provide senior-level consultation, training, and change leadership to support adoption of systems, policies, and processes
Oversee honoraria and travel stipends
Perform other duties and responsibilities as assigned

Requirements

What you’ll need

Bachelor's degree in finance, business administration, nonprofit management, public administration, or a related field, or an equivalent combination of education and relevant work experience
7+ years of progressively responsible experience in operations, grantmaking, finance, or a related function
Senior- or lead-level experience with accountability for a complex portfolio of operational processes, systems, programs, or enterprise initiatives
Ability to translate organizational strategy into operating plans, governance structures, decision frameworks, milestones, performance measures, and sustainable practices
Experience leading complex cross-functional initiatives and influencing senior leaders, business partners, and external stakeholders without relying on direct authority
Ability to identify, assess, communicate, and mitigate operational, financial, compliance, and reputational risks
Experience with budget planning, forecasting, financial reporting, expense management, reconciliations, controls, and decision-support analysis
Experience managing contract and procurement lifecycles, vendor relationships, service expectations, and operational agreements
Ability to synthesize financial, operational, and business data into clear recommendations
Experience defining performance indicators, service standards, dashboards, or other mechanisms to measure operational effectiveness and drive accountability
Experience utilizing and improving CRM, grants management, financial, or other enterprise systems, including Fluxx, Salesforce, or comparable applications
Advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word
Ability to travel domestically up to 25%
Ability to work effectively within the Foundation's hybrid work environment

Benefits

Comp & perks

Medical, dental, and vision insurance plan options, with a generous employer subsidy
Company paid life & disability insurance
Pre-tax flexible spending accounts
Robust wellness programs
Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential
Paid time off starting at 20 days/year
Commuter subsidy
Tuition reimbursement up to $10,500/year for approved programs
Student loan payment reimbursement up to $4,800/year
Up to $5,250 of qualifying education benefits can be reimbursed pre-tax