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Senior Account Manager
ecoATM Gazelle. Own relationships and serve as the primary point of contact for assigned retail accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and retail partnerships, with a strong focus on data analysis, strategic planning, and relationship building to drive performance and growth in kiosk placements. Proficient in utilizing advanced Excel and CRM tools to support decision-making and operational efficiency.
Highest-signal resume keywords
Account ManagementRetail PartnershipsData AnalysisSalesforce CRMExecutive Presentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisAdvanced ExcelSalesforceKiosk Performance ImprovementRevenue Target Achievement
Soft Skills
Relationship BuildingProblem ResolutionAutonomyCollaborationCommunication
Tools & Technologies
Salesforce CRMPowerPointData Analysis Tools
Industry Keywords
Retail AccountsQuarterly Business ReviewsChannel ExpansionMarket TrendsCustomer Engagement
About the role
Key responsibilities & impact- Own relationships and serve as the primary point of contact for assigned retail accounts
- Build and execute account plans to grow kiosk placements, improve performance, and deepen partner integration
- Analyze retailer and internal performance data to identify issues and make data-backed recommendations
- Lead Quarterly Business Reviews and joint business planning
- Cultivate relationships across retailer headquarters, including merchandising, operations, real estate/asset protection, and sustainability
- Manage escalations, conduct root-cause analysis, and coordinate internal problem resolution
- Partner with marketing teams to increase kiosk visibility, foot traffic, in-store awareness, and customer engagement
- Coordinate with operations and regulatory teams to execute new kiosk installations
- Track industry trends and competitive activity to identify account opportunities
- Support channel expansion and onboarding of newly signed accounts
- Manage account-level installation and removal forecasts
- Represent retailer feedback internally to influence product, marketing, and operational decisions
Requirements
What you’ll need- 8+ years of account management, retail partnerships, or related experience, ideally including time at Senior Manager or Director level
- Proven record of growing complex, multi-stakeholder retail accounts and hitting revenue/performance targets
- Advanced Excel skills; comfortable manipulating and interpreting large datasets without leaning on a data team
- Experience with Salesforce or a comparable CRM
- Strong PowerPoint and executive presentation skills
- Comfortable operating with a high degree of autonomy in a remote, fast-paced environment
- Bachelor's degree in business, Marketing, or related field preferred
- Must reside in the United States
Benefits
Comp & perks- Short-term incentives may be available based on individual and company performance
- Equal Employment Opportunity employer
- Accommodation assistance available upon request