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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in service-intensive support, equipment installation, and maintenance, while effectively managing inventory and documentation. Strong ability to communicate value and build customer relationships in a fast-paced environment.
Highest-signal resume keywords
Service-Related ExperienceEquipment InstallationMechanical Problem-SolvingValid Driver's LicenseCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingPreventive MaintenanceEmergency Service RequestsEquipment ChangeoutsDocumentation AccuracyLifting 75 lbsPushing/PullingWorking in Confined SpacesDistinguishing Color
Soft Skills
CommunicationCustomer ServiceTeam Collaboration
Certifications & Qualifications
High School DiplomaAssociate's Degree (Preferred)
Industry Keywords
Warewashing EquipmentLaundry EquipmentDispensing EquipmentEcolab Brand StandardsHVACPlumbingElectrical
About the role
Key responsibilities & impact- Provide service-intensive support to customers across the market
- Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems
- Complete emergency service requests, equipment changeouts, and planned and unplanned work orders
- Evaluate account conditions and proactively help customers meet Ecolab Brand Standards
- Manage equipment, parts, and inventory to maintain a fully stocked vehicle and support first-time fix performance
- Complete accurate and timely documentation for all work performed
- Communicate Ecolab’s total value to customers and strengthen customer relationships
- Partner with sales, distribution, and service teams to improve responsiveness and deliver a consistent customer experience
- Travel to Chicago, Crystal Lake, Evanston, Schaumburg, Waukegan, Joliet, Aurora, Elgin, Naperville, Illinois, and Gary, Indiana, and surrounding areas
Requirements
What you’ll need- High School Diploma or equivalent
- 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment
- Current and valid Driver’s License with no restrictions
- No Immigration Sponsorship available for this position
- Availability to work overnight shifts and provide emergency call assistance, including nights, weekends, and holidays
- Ability to lift 75 lbs
- Ability to push/pull
- Ability to stand, bend, and stoop
- Ability to work in confined spaces
- Ability to distinguish color (tools may be accommodated)
- Ability to drive a company vehicle as required
- Preferred: Associate’s degree or other advanced education or certifications
- Preferred: Mechanical problem-solving experience such as plumbing, electrical, HVAC, or equipment repair in related industries
Benefits
Comp & perks- Access to best-in-class resources, tools, and technology
- Top-notch safety training and personal protective equipment
- Paid training
- Company vehicle for business use
- Medical, dental, and vision insurance
- Life, accident, critical illness, hospital indemnity, auto, home, and pet insurance
- Identity theft protection
- Short-term and long-term disability
- 401(k)
- Company-paid pension
- Pension plans
- Retirement health care benefits
- Short-term incentives
- Vacation (12 days)
- Holidays
- Paid parental leave
- Employee stock purchase plan
- Select discounted childcare resources
- Discount on day care services and caregiver services
- Adoption assistance
- Group legal services
- Employee assistance program
- Employee discount program
- Education assistance program
- On-site childcare and fitness facilities may be available at select Ecolab locations
