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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in service-intensive support, equipment installation, and maintenance, with a strong focus on customer relationship management and adherence to Ecolab Brand Standards. Proficient in mechanical problem-solving and inventory management to ensure efficient service delivery.
Highest-signal resume keywords
Service-Related ExperienceEquipment InstallationMechanical Problem-SolvingCustomer Relationship ManagementValid Driver’s License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Equipment MaintenanceTroubleshootingPreventive MaintenanceEmergency Service RequestsInventory ManagementDocumentationMechanical Problem-SolvingAbility to Lift 75 lbsAbility to Work in Confined SpacesAbility to Distinguish Color
Soft Skills
CommunicationCustomer ServiceTeam Collaboration
Certifications & Qualifications
High School DiplomaAssociate’s Degree (Preferred)
Industry Keywords
FoodserviceLaundryHousekeepingHospitalityLong-Term CarePool and Spa Industries
About the role
Key responsibilities & impact- Provide service-intensive support to customers across the market
- Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems
- Complete emergency service requests, equipment changeouts, and planned and unplanned work orders
- Evaluate account conditions during each visit and help customers meet Ecolab Brand Standards
- Manage equipment, parts, and inventory to maintain a stocked vehicle and support first-time fix performance
- Complete accurate and timely documentation for all work performed
- Communicate Ecolab’s total value to customers and strengthen customer relationships
- Partner with sales, distribution, and service teams to improve responsiveness and deliver a consistent customer experience
- Travel throughout Kansas City, Olathe, Overland Park, Independence, and Lee's Summit and surrounding areas
Requirements
What you’ll need- High School Diploma or equivalent
- 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment
- Current and valid Driver’s License with no restrictions
- No Immigration Sponsorship available for this position
- Availability to work overnight shifts and provide emergency call assistance at night, on weekends, and over holidays
- Ability to lift 75 lbs
- Ability to push/pull
- Ability to stand, bend, and stoop
- Ability to work in confined spaces
- Ability to distinguish color; tools may be accommodated
- Ability to drive a company vehicle as required
- Preferred: Associate’s degree or other advanced education or certifications
- Preferred: Mechanical problem-solving experience in plumbing, electrical, HVAC, or equipment repair, especially in foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa industries
Benefits
Comp & perks- Medical, dental, and vision insurance
- Life insurance
- Accident, critical illness, and hospital indemnity insurance
- Auto, home, and pet insurance
- Identity theft protection
- Short-term and long-term disability
- 401(k)
- Pension plans
- Retirement health care benefits
- Short-term incentives
- Vacation (12 days)
- Holidays
- Paid parental leave
- Employee stock purchase plans for full-time associates
- Discounted childcare and caregiver services
- Adoption assistance
- Group legal services
- Employee assistance program
- Employee discount program
- Education assistance program
- On-site childcare and fitness facilities may be available at select Ecolab locations
- Paid training
- Company vehicle for business use
- Safety training and personal protective equipment
- Access to best-in-class resources, tools, and technology
