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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in service-intensive support, equipment installation, and maintenance, while effectively managing customer relationships and ensuring compliance with Ecolab Brand Standards. Proficient in mechanical problem-solving and capable of performing emergency service requests and planned maintenance.
Highest-signal resume keywords
Service-Related ExperienceEquipment InstallationMechanical Problem-SolvingCustomer Relationship ManagementValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Equipment MaintenanceTroubleshootingPreventive MaintenanceEmergency Service RequestsInventory ManagementDocumentationMechanical Problem-SolvingAbility to Lift 75 lbsAbility to Work in Confined SpacesAbility to Distinguish Color
Soft Skills
CommunicationCustomer ServiceTeam Collaboration
Certifications & Qualifications
High School DiplomaAssociate's Degree (Preferred)
Industry Keywords
Warewashing EquipmentLaundry EquipmentDispensing EquipmentHVACPlumbingElectrical
About the role
Key responsibilities & impact- Provide service-intensive support to customers across the market, including aligned and centralized customers
- Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems
- Complete emergency service requests, equipment changeouts, and planned and unplanned work orders
- Evaluate account conditions during each visit and proactively help customers meet Ecolab Brand Standards
- Manage equipment, parts, and inventory to maintain a fully stocked vehicle and support first-time fix performance
- Complete accurate and timely documentation for all work performed
- Communicate Ecolab’s total value to customers and strengthen customer relationships
- Partner with sales, distribution, and service teams to improve responsiveness and deliver a consistent customer experience
- Travel to Seattle, Everett, Shoreline, Kent, Lakewood, South Hill, Tacoma, Bellevue, WA, and surrounding areas
Requirements
What you’ll need- High School Diploma or equivalent
- 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment
- Current and valid Driver’s License with no restrictions
- No Immigration Sponsorship available for this position
- Availability to work overnight shifts and provide emergency call assistance at night, on weekends, and over holidays
- Ability to lift 75 lbs
- Ability to push/pull
- Ability to stand, bend, and stoop
- Ability to work in confined spaces
- Ability to distinguish color, with tools potentially accommodated
- Ability to drive a company vehicle as required
- Preferred: Associate’s degree or other advanced education or certifications
- Preferred: Mechanical problem-solving experience such as plumbing, electrical, HVAC, or equipment repair in related industries
Benefits
Comp & perks- Comprehensive medical, dental, and vision benefits
- Life insurance
- Accident insurance
- Critical illness insurance
- Hospital indemnity insurance
- Auto insurance
- Home insurance
- Pet insurance
- Identity theft protection
- Short-term and long-term disability
- 401(k)
- Company-paid pension
- Retirement health care benefits
- Short-term incentives
- Vacation (12 days)
- Holidays
- Paid parental leave
- Employee stock purchase plan for full-time associates
- Discounted childcare and caregiver services
- Adoption assistance
- Group legal services
- Employee assistance program
- Employee discount program
- Education assistance program
- On-site childcare and fitness facilities may be available at select locations
- Paid training
- Company vehicle for business use
- Safety training and personal protective equipment
