Manager, Business Continuity – Vendor Management

ECU

. Develop, implement, and maintain a comprehensive vendor management program .

Posted 9/24/2026full-timeSouth Bend • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vendor management, business continuity planning, and insurance program management within the financial services sector, while ensuring compliance with NCUA and IDFI regulations. Proven ability to lead cross-functional teams and enhance organizational processes through effective risk management and GRC system administration.

Highest-signal resume keywords

Vendor ManagementBusiness Continuity PlanningInsurance Program ManagementRegulatory ComplianceLeadership Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk Management FrameworksGRC System AdministrationBusiness Continuity PlansInsurance Portfolio ManagementProcess ImprovementCrisis ManagementDisaster Recovery PlanningRegulatory KnowledgeAnalytical SkillsReporting

Soft Skills

LeadershipCommunicationCollaborationAnalytical ThinkingRelationship Building

Tools & Technologies

GRC SystemEmployee Self-Service ToolsReporting Tools

Industry Keywords

NCUA RegulationsIDFI RegulationsFinancial Services SectorThird-Party Risk ManagementOperational Resilience

About the role

Key responsibilities & impact

Develop, implement, and maintain a comprehensive vendor management program
Facilitate business continuity planning for disaster recovery, crisis management, and operational resilience
Facilitate reviews, testing, and updates to business continuity plans
Manage the credit union’s insurance portfolio, including property, liability, and specialty coverages
Collaborate with brokers and carriers to assess risks, secure coverage, and oversee claims processes
Ensure compliance with NCUA and IDFI regulations, guidelines, and industry best practices
Coordinate cross-functional teams to integrate vendor, continuity, and insurance objectives
Prepare and present reports to senior leadership on program effectiveness, risk exposures, and improvement opportunities
Advance process improvements and automation using technology, reporting, and employee self-service tools
Administer and manage the GRC system, primarily vendor and business continuity modules
Provide assistance to the Vice President of Enterprise Risk Management
Serve as a subject-matter resource on regulatory and compliance initiatives
Assist in identifying relevant regulatory compliance training
Maintain and enhance regulatory compliance knowledge through professional development
Assume additional responsibilities as necessary for the continued growth and advancement of the credit union

Requirements

What you’ll need

Bachelor’s degree in business, finance, risk management, or a related field preferred
4+ years’ experience in vendor management, business continuity, and/or insurance within the financial services sector
2+ years management or leadership experience
Strong knowledge of relevant regulations, risk management frameworks, and industry standards
Excellent leadership, analytical, and communication skills
Proven ability to manage multiple priorities and build collaborative relationships across departments
Strong knowledge of regulatory requirements and expectations around vendor relationships, third- and fourth-party risk management, business continuity planning, and insurance program management
Savvy management of the organization’s GRC system
Ability to work with a high degree of autonomy, prioritize tasks, and manage multiple cases simultaneously
Effective leadership capability, including coaching, mentoring and developing a team