Risk

• Report to the CEO, with direct access to and regular reporting to the Board and Supervisory Committee
• Lead the second line of defense and oversee in-house legal functions
• Oversee enterprise risk, general counsel’s office, credit and financial risk, compliance, BSA/AML, fraud, technology, and third-party risk
• Translate the Board’s risk appetite into clear guardrails supporting products, partnerships, digital channels, and revenue growth
• Partner with the CEO, CFO, and business leaders on risk-adjusted growth, pricing, and capital allocation
• Build transparent risk review processes for new products, markets, and partnerships
• Lead enterprise risk management programs and second-line capabilities for operation above the Dodd-Frank threshold
• Own the enterprise risk management framework and three-lines governance model
• Develop the Board-approved risk appetite statement and cascade it into limits, key risk indicators, and escalation triggers
• Deliver forward-looking risk reporting to executives, the Board, and Supervisory Committee
• Provide independent oversight of credit risk, underwriting standards, portfolio concentration, and credit risk models
• Oversee interest rate risk, liquidity risk, capital adequacy, capital planning, and stress testing
• Lead regulatory compliance, consumer protection, fair lending, BSA/AML, sanctions, and fraud programs
• Oversee the in-house legal function and manage outside counsel and advisors
• Provide second-line oversight of cybersecurity, operational resilience, and business continuity
• Establish model risk management and AI risk management
• Lead third-party and partner risk management across fintech, wholesale lending, capital markets, and critical service providers
• Invest in risk data, analytics, and automation
• Serve as primary executive contact for NCUA, the Indiana Department of Financial Institutions, and other regulators
• Facilitate relationships with industry and trade associations
• Build and develop a high-performing second-line team and champion an enterprise risk culture

Chief Risk Officer

Attorney

• Maintain legal department calendars, including litigation deadlines, regulatory examinations, meetings, and reporting requirements
• Process legal invoices and coordinate billing matters with outside counsel and vendors
• Maintain litigation tracking logs and case status reports
• Maintain contract files, assist with contract intake and routing, and coordinate signature and storage processes
• Liaise with outside counsel regarding case updates, documentation, and deadlines
• Track and document all mail received within the Legal department
• Assist with legal team research projects
• Assist with researching and coordinating responses to employee legal and compliance-related questions
• Coordinate assignment, tracking, and follow-up for requests submitted through the Request Management System
• Assist in writing and updating Legal Department procedures
• Maintain legal records, files, and matter documentation according to retention requirements, confidentiality standards, and department procedures
• Maintain accurate information in legal department systems, trackers, and shared resources
• Assume additional responsibilities supporting the growth, development, and operational effectiveness of the Legal Department and the Credit Union
• Serve as backup to the Legal Operations Manager as assigned

Legal Coordinator

Insurance

• Lead and continuously enhance the credit union’s Enterprise Risk Management framework.
• Coordinate cross-functional risk assessments and create an aggregated enterprise-level risk view.
• Support development and refinement of risk appetite statements, key risk indicators, and escalation thresholds.
• Prepare and deliver risk reports for the VP of Enterprise Risk Management, executive leadership, Board of Directors, and Board committees.
• Develop data-driven risk dashboards and metrics covering the organization’s risk profile and emerging risk trends.
• Partner with Compliance, Internal Audit, Fraud, Information Security, and business line leaders to promote integrated risk oversight.
• Support vendor and third-party risk management, including risk tiering and periodic reviews.
• Assist with enterprise-level risk management policies and procedures.
• Maintain knowledge of NCUA regulations, examination priorities, and supervisory guidance.
• Coordinate ERM documentation and evidence packages for regulatory examinations.
• Monitor CFPB, FinCEN, federal prudential regulator, and other relevant guidance.
• Coach, manage, develop, and support the Enterprise Risk Management team.
• Foster a high-performance culture focused on collaboration and continuous improvement.
• Serve as an acting resource for the VP of Enterprise Risk Management when absent or directed.
• Assume additional responsibilities supporting the credit union’s growth and advancement.

Director, Enterprise Risk Management

Procurement

• Develop, implement, and maintain a comprehensive vendor management program
• Facilitate business continuity planning for disaster recovery, crisis management, and operational resilience
• Facilitate reviews, testing, and updates to business continuity plans
• Manage the credit union’s insurance portfolio, including property, liability, and specialty coverages
• Collaborate with brokers and carriers to assess risks, secure coverage, and oversee claims processes
• Ensure compliance with NCUA and IDFI regulations, guidelines, and industry best practices
• Coordinate cross-functional teams to integrate vendor, continuity, and insurance objectives
• Prepare and present reports to senior leadership on program effectiveness, risk exposures, and improvement opportunities
• Advance process improvements and automation using technology, reporting, and employee self-service tools
• Administer and manage the GRC system, primarily vendor and business continuity modules
• Provide assistance to the Vice President of Enterprise Risk Management
• Serve as a subject-matter resource on regulatory and compliance initiatives
• Assist in identifying relevant regulatory compliance training
• Maintain and enhance regulatory compliance knowledge through professional development
• Assume additional responsibilities as necessary for the continued growth and advancement of the credit union

Manager, Business Continuity – Vendor Management

• Coordinate vendor onboarding by collecting and reviewing vendor information and routing requests for review and approval
• Perform and track initial and ongoing vendor due diligence activities
• Collect required documents, reports, business continuity documentation, and other vendor artifacts
• Maintain accurate vendor records in the GRC system, primarily the NVendor module
• Track risk tiering fields, due diligence status, document storage, review dates, and workflow notes
• Support contract administration by tracking contract dates, renewal and termination notice periods, and contractual obligations
• Assist with document routing for legal and business approvals
• Prepare routine reports and dashboards for due diligence, expired documents, contract renewals, and high-risk vendor lists
• Assist with leadership, audit, and examination requests
• Draft and maintain templates, checklists, and guidance for business units
• Provide administrative support including meeting coordination, communications, and responding to internal inquiries
• Assume additional responsibilities as necessary for the continued growth and advancement of the credit union

Vendor Management Administrator

Representative

• Build relationships and provide high-quality service to members
• Assist with financial transactions through Interactive Teller Machines (ITMs)
• Promote Everwise Credit Union’s products and services
• Maintain accurate transaction records
• Provide service through virtual platforms
• Identify members’ needs and recommend appropriate financial products and services
• Maintain confidentiality of member account information
• Resolve problems through research, open-ended questions, and follow-up
• Educate members on ITM features, online banking, and other digital platforms
• Meet or exceed referral and sales goals
• Assist with outbound calls, prospect lists, member follow-up, and call campaigns
• Participate in continued education, special projects, and community events
• Apply credit union policies, procedures, and applicable laws and regulations
• Report and troubleshoot ITM technical issues and escalations
• Assume additional responsibilities supporting Everwise Credit Union’s growth

ECU

Chief Risk Officer

Legal Coordinator

Director, Enterprise Risk Management

Manager, Business Continuity – Vendor Management

Vendor Management Administrator

Member Services Representative