EDETEK Inc.

Engineer

• Serve as a senior technical resource for the architecture, engineering, integration, administration, and Tier 3 support of Microsoft 365 collaboration services, primarily Exchange Online and Microsoft Teams
• Design, integrate, troubleshoot, and support M365 services across cloud, on-premises, network, security, and third-party systems
• Support end-to-end inbound and outbound mail flow, routing, SMTP, connectors, DNS/MX records, DMARC, S/MIME, mail gateways, and system integrations
• Provide Tier 3 troubleshooting and escalation support for complex Exchange Online, Teams, email, M365 application, connectivity, configuration, and integration issues
• Lead and support technical integrations between Microsoft 365 and non-M365 applications, cloud/SaaS platforms, vendors, and enterprise systems
• Diagnose collaboration service connectivity and performance issues and coordinate troubleshooting with network and infrastructure SMEs
• Lead projects implementing new M365 features, services, integrations, and architectural changes in a large enterprise environment
• Use PowerShell and M365 administrative and automation tools to troubleshoot issues, automate repeatable tasks, monitor services, and support enterprise administration
• Develop and maintain technical documentation, architecture diagrams, implementation plans, configuration documentation, troubleshooting procedures, and other technical artifacts
• Communicate complex technical concepts to technical teams, management, customers, vendors, and other stakeholders

Explore Senior Microsoft 365 Collaboration, Messaging Engineer at EDETEK Inc.. Review requirements and application details.