Technical Consultant

EdSights

. Lead end-to-end configuration of customer integrations from requirements gathering and technical discovery through setup, testing, and delivery .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer integrations, including SFTP-based data transfers, project management, and technical consulting within SaaS or EdTech environments. Proficient in data validation, troubleshooting, and cross-functional collaboration to ensure successful implementation and ongoing support.

Highest-signal resume keywords

SFTP-Based IntegrationsProject ManagementData ValidationTechnical ConsultingSQL

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MappingIntegration DesignFile Format AnalysisTechnical DiscoveryTroubleshootingData Quality AssessmentCSV File HandlingSFTP WorkflowsProject PlanningIntegration Documentation

Soft Skills

Critical ThinkingAttention to DetailAnalytical Problem-SolvingStrong CommunicationCustomer-First Mindset

Tools & Technologies

AsanaMonday.comJiraNotionConfluence

Industry Keywords

SaaSEdTechHigher Education SystemsStudent Success PlatformsTechnical Ownership

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead end-to-end configuration of customer integrations from requirements gathering and technical discovery through setup, testing, and delivery
Coordinate with customer IT teams and EdSights Implementation or Partner Success leads throughout the customer lifecycle
Provide ongoing technical ownership and support for customer integrations
Troubleshoot issues and maintain existing configurations as integration needs evolve
Set up, support, and maintain SFTP-based data imports and exports
Ensure files are correctly formatted, securely delivered, and reliably processed
Migrate legacy partners from manual file uploads to automated SFTP integrations
Assess current state, scope technical work, and project manage transitions through go-live
Validate incoming customer data for accuracy, completeness, and formatting consistency
Diagnose root-cause data quality issues and integration failures
Coordinate with Engineering and Product to configure and maintain customer exports for systems such as Starfish, Navigate, and Salesforce
Project manage integration and export projects, including plans, timelines, dependencies, stakeholders, risks, blockers, and action items
Lead technical setup meetings with clear objectives and agendas
Report on integration project progress, risks, and customer-impacting issues
Develop expertise in customer platforms and technology stacks and recommend data mapping, field usage, integration design, and export structures
Build and evolve integration processes and documentation, including playbooks, SOPs, configurations, file formats, schedules, and customer-specific requirements

Requirements

What you’ll need

5+ years of experience in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role
Experience in a SaaS or EdTech environment is ideal
Demonstrated ability to independently lead multiple concurrent technical or integration projects from discovery through delivery
Experience building project plans, managing timelines and dependencies, leading customer meetings, coordinating stakeholders, surfacing risks and blockers, and driving action items to completion
Experience using project management tools such as Asana, Monday.com, Jira, or similar
Strong critical thinking, attention to detail, and analytical problem-solving skills
Strong communication skills and technical acumen
Experience with structured data files such as CSV or flat files, including analyzing, mapping, validating, and troubleshooting data between systems
Strong understanding of data integrations and secure file transfers, including SFTP workflows, file naming conventions, scheduled data exchanges, and system-to-system data flows
Deep experience with SFTP-based integrations and working knowledge of SQL are strongly preferred
Experience building and maintaining playbooks, SOPs, or internal documentation using Notion, Confluence, or similar
Experience collaborating cross-functionally with Implementation, Product, Engineering, and Partner Success teams
Experience with higher education systems or student success platforms is a plus
Ability to operate independently, own ambiguous problems, and exercise seasoned judgment
Self-starter with a strong bias for action and problem-solving instincts
Comfortable building process, structure, and capabilities in an evolving function
Customer-first mindset
Must answer whether employment visa sponsorship will be required in the United States
Must have experience configuring or troubleshooting SFTP-based file transfers in a work setting

Benefits

Comp & perks

Remote-friendly work
Unlimited PTO
Paid parental leave
Competitive compensation
New Apple hardware
401k matching
Strong health and wellness benefits
Mission-driven work in higher education
Values-driven, collaborative culture
Professional growth within a fast-scaling EdTech company