Product Manager, Client Solutions

Education Dynamics, Inc.

. Lead discovery workshops and requirements sessions .

Posted 9/29/2026full-timeRemote • United StatesMid-LevelSenior💰 $125,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management and implementation leadership within higher education, with a strong focus on translating business requirements into engineering specifications and delivering AI products. Proficient in SQL, data modeling, and collaborating with cross-functional teams to ensure alignment and successful project execution.

Highest-signal resume keywords

Product ManagementHigher Education System ExperienceSQL ProficiencyRequirements GatheringClear Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementData ModelingSQLRequirements SpecificationSchema ReadingArchitecture ReviewFunctional Specification DevelopmentAcceptance Criteria DevelopmentProblem-SolvingClient Engagement

Soft Skills

Strong CommunicationCreative Problem-SolvingSound JudgmentCollaborationStakeholder Engagement

Tools & Technologies

CRMSISLMSDatabricksDbtLakehouse Stack

Industry Keywords

Higher EducationEnrollment ManagementStudent RetentionStudent SuccessAI Products

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead discovery workshops and requirements sessions
Support pilots and triage escalations through go-live
Manage several concurrent institutional engagements and technology stacks
Partner with university leaders to uncover needs and understand systems and data
Translate business requirements into clear engineering specifications
Partner with engineering on source-system mapping and ingestion design
Identify gaps between client data expectations and actual data
Develop PRDs, functional specifications, and acceptance criteria for EDDY agents
Make and document decisions that do not change scope, cost, or client commitments
Collaborate with client and engineering teams to deliver AI products for higher education
Stay involved from discovery through go-live
Support distributed teams and external engineering partners

Requirements

What you’ll need

5+ years in product management, implementation leadership, or client-facing product delivery
At least 3 years working in or for higher education
Deep experience with at least one higher education system of record, such as a CRM, SIS, or LMS
Working fluency in SQL and data modeling
Ability to read schemas, identify problematic joins, and participate in architecture reviews
Practical understanding of LLM-based and agentic systems, including retrieval, evaluation, and common failure modes
Ability to lead requirements conversations with campus stakeholders and work directly with engineers to turn findings into buildable specifications
Strong written and verbal communication
Track record of producing clear specifications and keeping clients and distributed teams aligned
Sound judgment and creative problem-solving when requirements are incomplete
Preferred: additional experience in enrollment management, student retention, or student success
Preferred: exposure to Databricks, dbt, or a modern lakehouse stack
Ability to travel approximately 20–30% for discovery workshops and pilot kickoffs
Meaningful overlap during Eastern Time business hours
Clear written documentation

Benefits

Comp & perks

Tuition reimbursements for expenses incurred through accepted universities
Medical, dental and vision coverage
401K Plan
Remote work or flexible schedules
Unlimited Paid Time Off (PTO)
Training and growth opportunities
Promotion opportunities