Education Dynamics, Inc.

Client Partner

• Lead discovery workshops and requirements sessions
• Support pilots and triage escalations through go-live
• Manage several concurrent institutional engagements and technology stacks
• Partner with university leaders to uncover needs and understand systems and data
• Translate business requirements into clear engineering specifications
• Partner with engineering on source-system mapping and ingestion design
• Identify gaps between client data expectations and actual data
• Develop PRDs, functional specifications, and acceptance criteria for EDDY agents
• Make and document decisions that do not change scope, cost, or client commitments
• Collaborate with client and engineering teams to deliver AI products for higher education
• Stay involved from discovery through go-live
• Support distributed teams and external engineering partners

Product Manager, Client Solutions