Senior Enrollment Coach, EMS

Education Dynamics, Inc.

. Manage all aspects of the student recruitment process for client institutions .

Posted 10/23/2026full-timeRemote • United StatesSenior💰 $25 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing student recruitment processes and consultative sales within the higher education sector, with a strong focus on client interaction and database management. Proficient in CRM usage and maintaining compliance in student communications and documentation.

Highest-signal resume keywords

Consultative Sales ExperienceHigher Education KnowledgeCRM ProficiencyDatabase ManagementAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Student Recruitment ManagementEnrollment Process ManagementDatabase ManagementDocument CollectionProgram Information Delivery

Soft Skills

Exceptional Conversation SkillsClient InteractionIndependent WorkCollaboration

Tools & Technologies

CRM Software

Industry Keywords

Higher EducationConsultative Sales ProcessEnrollment StrategiesStudent EngagementCompliance

About the role

Key responsibilities & impact

Manage all aspects of the student recruitment process for client institutions
Serve as the direct point of contact for prospective students regarding client programs, application processes, and enrollment information
Manage student engagement and provide retention services, including post-start support when applicable
Provide continuing registration support, course options and selection guidance, and manage total student enrollment portfolios when applicable
Manage a large database of prospective student inquiries and handle 100+ calls per day at times
Identify prospective students’ interests and highlight relevant program features
Provide detailed and accurate program information to support informed decisions
Manage assigned account recruitment pipelines, including interviewing prospective students and managing enrollment processes
Assist with collecting transcripts, resumes, letters of reference, and other documents
Collaborate with management and clients to create and execute enrollment processes and strategies
Interact directly with clients face-to-face, by phone, and by email
Update all interactions in a CRM
Manage paperwork and provide accurate updates to account leads and management
Maintain compliance in communications and student-interaction documentation
Follow up with enrolled students to ensure timely registration and accurate enrollment counts
Participate in training and development of EMS colleagues

Requirements

What you’ll need

Bachelor’s Degree is preferred, but not required
Senior Enrollment Coach: 5+ years in a consultative sales position
Deep understanding of the higher education field, including online higher education and graduate degrees
Experience in a consultative sales position requiring attention to detail and engagement with prospective students from diverse backgrounds
Understanding of the education services industry
Understanding of the consultative sales process with previous experience requiring in-depth product knowledge
Exceptional conversation skills
Ability to manage a large database of prospective student inquiries and handle 100+ calls per day at times
Ability to manage recruitment pipelines and enrollment processes
Ability to assist with collecting transcripts, resumes, and letters of reference
Ability to work independently and collaborate with management and clients
Ability to interact directly with clients face-to-face, by phone, and by email
CRM proficiency for documenting interactions
Extreme attention to detail and accurate paperwork management
Ability to maintain compliance when communicating program details and documenting student interactions
Ability to follow up with enrolled students regarding timely registration and enrollment counts
Ability to participate in colleague training and development
Ability to occasionally lift or move up to 30 pounds

Benefits

Comp & perks

Medical, dental and vision coverage
401K Plan
Remote work or flexible schedules
Unlimited Paid Time Off (PTO)
Training and growth opportunities
Tuition reimbursements for expenses incurred through accepted universities
Promotion opportunities