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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in planning, coordinating, and delivering engaging learning events using advanced educational technologies and AI tools. Capable of analyzing performance metrics and trends to enhance learning outcomes and participant satisfaction.
Highest-signal resume keywords
Event ManagementLearning TechnologiesAI IntegrationProfessional Certification in Online Event ManagementProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning Event CoordinationOnline Learning TechnologiesData AnalysisAI Prompt WritingWeb Conferencing ToolsInstructional SoftwareEvent Performance MetricsLearning DesignProject Management WorkflowsAdult Learning Theory
Soft Skills
Professional CommunicationCollaborationFacilitationIndependent WorkTime Management
Tools & Technologies
Event Delivery SystemsAI-Enabled ToolsWeb Conferencing ApplicationsInstructional SoftwareLearning Platforms
Certifications & Qualifications
Professional Certification in Online Event ManagementProject Management Certification
Industry Keywords
Adult LearningContinuous ImprovementEngagement StrategiesSynchronous LearningAsynchronous LearningMicro-LearningEDUCAUSEMember EngagementCommunity BuildingLearning Outcomes
About the role
Key responsibilities & impact- Plan, coordinate, deliver, and evaluate learning events throughout their lifecycle
- Provide event support, including hosting, moderating, and technical assistance
- Identify and use learning technologies, including AI-enabled tools, to improve engagement and learning outcomes
- Develop and deliver interactive and applied learning experiences
- Advise on learning trends and practices supporting continuous improvement, attendance growth, engagement, satisfaction, and cost effectiveness
- Promote EDUCAUSE visibility and strengthen member and association-community connections
- Maintain expertise in learning platforms, event delivery systems, instructional software, and AI capabilities and limitations
- Coordinate webinars, courses, short and extended learning programs, micro-learning, and synchronous and asynchronous learning
- Prepare presenters and facilitators on engagement strategies, interactivity, learning design, and visual quality
- Design and implement project-management workflows for multiple events
- Identify and test AI and automation opportunities while maintaining quality and staff oversight
- Coordinate event promotional content and attendee communications across marketing, membership, publication, and web-support teams
- Monitor and report event progress, status, timelines, and deadlines
- Collaborate with contractors on event production and program development
- Support Professional Pathways updates and consistent user experience
- Monitor and report learning-event performance metrics and prepare analyses
- Use AI to synthesize participant feedback and identify patterns, validating findings against source data
- Manage post-event data, multimedia content, and participant credential issuance
- Analyze member behavior trends to inform marketing, event design, and delivery strategies
- Prepare weekly, quarterly, and annual event-related reports
- Participate in EDUCAUSE events and activities as needed
- Represent EDUCAUSE professionally and support colleagues' professional development
Requirements
What you’ll need- Resume and cover letter required
- 8 years of equivalent combination of education and relevant professional work experience
- Experience with online and/or in-person adult or professional learning
- Experience with educational technologies, tools, and platforms
- Professional oral and written communication skills
- Technical aptitude to learn and troubleshoot web conferencing tools and other applications
- Ability to facilitate and train others on new systems and technologies
- Ability to work independently and prioritize and complete diverse tasks efficiently and timely
- Ability to collaborate effectively with colleagues in a distributed organization
- Online learning and event experience in high-volume production environments
- Professional certification in online event management, project management, or a related discipline
- Current working knowledge of online learning technologies for engaging online adult professional development
- Ability to write and refine effective AI prompts and assess when AI can improve learning design or program operations
- Ability to evaluate AI-generated content for accuracy, bias, accessibility, and relevance; verify sources; and apply sound judgment
- Ability to protect confidential and participant information, respect intellectual property, and follow organizational policies when using AI tools
- Knowledge or interest in adult learning theory, effective teaching and learning strategies, and online community-building best practices
- Up to 15% travel
- Availability and responsiveness during scheduled working hours in the employee's time zone or EDUCAUSE core working hours
Benefits
Comp & perks- Medical, Dental, and Vision
- 2-for-1 employer match to your 403(b) retirement plan; up to 10% of your base salary
- Employer-paid Life and AD&D, Short-Term Disability, and Long-Term Disability
- 15 days of vacation and 6 days of personal time annually
- 9 paid holidays
- One week of paid time off when offices are closed between Christmas and New Year's Day
- 36-hour work week without any reduction in pay, amounting to 26 additional days of paid time off each year
- Employee Assistance Program (EAP)
- Emergency Travel Assistance
- Professional development assistance
- Monthly connectivity reimbursement
