Program Coordinator – Community Engagement

EDUCAUSE

. Coordinate assigned community engagement activities and maintain timelines, tasks, and deliverables .

Posted 11/5/2026full-timeRemote • United StatesJuniorMid-Level💰 $26 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced program coordination and project management skills, with a strong focus on planning, prioritization, and stakeholder communication. Proficient in maintaining accurate documentation and supporting community-driven initiatives within higher education and professional associations.

Highest-signal resume keywords

Program CoordinationProject ManagementStakeholder CommunicationDocumentation ManagementCommunity Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program CoordinationProject ManagementTimeline DevelopmentMilestone TrackingDependency ManagementDocumentation ManagementEvent PlanningData ValidationContent CreationFacilitation

Soft Skills

Attention to DetailIndependent JudgmentCollaborationCustomer ServiceFacilitation Skills

Tools & Technologies

Microsoft OfficeHECVAT ToolAI Tools for DocumentationCollaboration SystemsCommunication Tools

Industry Keywords

Higher EducationProfessional AssociationsCommunity-Driven InitiativesVolunteer CoordinationCross-Functional Collaboration

About the role

Key responsibilities & impact

Coordinate assigned community engagement activities and maintain timelines, tasks, and deliverables
Maintain program documentation, records, meeting notes, and operational materials
Support scheduling, communications, presentations, reports, and website updates
Assist program directors with planning and creating program materials, including case studies, blogs, checklists, and other tools
Act as liaison between programs and EDUCAUSE operations staff for development and publication of program materials
Keep program website materials current and well-organized
Suggest and evaluate recommendations to enhance existing programs and services
Facilitate member working groups and other member activities, including identification, creation, execution, and dissemination of content
Support Community Group leaders in collaboration with the Senior Program Manager and Connect Product Manager
Assist with planning and execution of virtual and in-person events
Coordinate logistics, speaker communications, and participant engagement
Track deliverables and milestones for assigned programs
Assist with planning Community Groups sessions and member meetups at the Annual Conference
Support event program committees through scheduling, meeting planning, note-taking, and follow-up
Ensure accurate meeting information data entry and timely delivery of relevant reports from internal systems
Collect, organize, and validate program data and activity metrics
Support dashboards, reports, records management, and documentation
Use approved AI tools to enhance documentation, communications, meeting summaries, and information management
Deliver high-quality customer service and resolve member issues effectively
Ensure program activities operate within organizational policies and procedures
Maintain working knowledge of the HECVAT tool and make updates as necessary
Develop timelines for advisory committee turnover and keep directors informed of upcoming vacancies
Write SOP documents for team processes
Represent EDUCAUSE professionally and act as a departmental liaison with employees, members, volunteers, volunteer groups, and clients
Participate in EDUCAUSE events and activities as needed
Support members' growth, engagement, and EDUCAUSE experience
No supervisory responsibilities

Requirements

What you’ll need

Resume and cover letter required
Associate’s degree, or an equivalent combination of education and experience
A minimum of two years’ experience working in higher education, information technology, professional associations, or community-driven environments
Advanced program coordination capabilities, including planning, prioritization, and delivery across multiple concurrent workstreams
Demonstrated project management skills, including timeline development, milestone tracking, dependency management, and follow-through
Ability to operate independently and exercise judgment within established processes and guidelines in a collaborative, cross-functional environment
Excellent facilitation, communication, and stakeholder coordination skills across internal teams and external audiences
Ability to coordinate and support volunteer groups, committees, and community-driven initiatives
Thorough attention to detail and ability to maintain accurate documentation
Experience coordinating across departments and integrating work into cohesive program outcomes
Proficiency with Microsoft Office and systems that support program delivery, collaboration, and communication
Ability to use approved AI tools responsibly to support documentation, coordination, and analysis
Scheduled working hours either in the employee's time zone or EDUCAUSE core working hours or core working hours to be determined with the supervisor
Be available and responsive during scheduled work hours
Up to 15% travel required

Benefits

Comp & perks

Medical, Dental, and Vision
2-for-1 employer match to your 403(b) retirement plan; up to 10% of your base salary
Employer-paid Life and AD&D, Short‐Term Disability, and Long‐Term Disability
15 days of vacation and 6 days of personal time annually
9 paid holidays
One week of paid time off when offices are closed between Christmas and New Year’s Day
36-hour work week (without any reduction in pay) amounting to 26 additional days of paid time off each year
Employee Assistance Program (EAP)
Emergency Travel Assistance
Professional development assistance
Monthly connectivity reimbursement