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Senior Product Manager – Professional Education Training
Edwards Lifesciences. Develop Professional Education programs and strategies for the organization .
About the role
Key responsibilities & impact- Develop Professional Education programs and strategies for the organization
- Serve as subject matter expert for assigned areas, products, programs, and procedures
- Engage KOLs to develop strategically aligned messages on education and wellness programs
- Create and manage product- and program-related training documents and educational tools from planning through execution
- Develop strategies for launching, managing, and executing existing programs, related trainings, and projects to maximize product and procedural outcomes
- Develop tactics such as virtual symposiums and digital apps for local or regional scope
- Access new training methodologies for product launches as appropriate
- Manage relationships with multiple vendors
- Measure effectiveness of educational tools, resources, and programs using post-meeting surveys, PSR, clinical field feedback, and KOL review
- Develop plans to address concerns and drive process improvement for operational efficiency
- Measure effectiveness of training efforts
- Maintain relationships with regional sales teams, clinical specialists, and training teams to ensure effective integration of efforts
- Perform other incidental duties
Requirements
What you’ll need- Bachelor's Degree or Equivalent in relevant field
- Minimum of 8 years of previously related work experience in sales, marketing, or healthcare industry, or equivalent work experience based on Edwards criteria
- Travel up to 50% to Irvine, CA corporate headquarters, one week a month
- Experience creating product and/or program-related training documents and educational tools from program planning to execution
- Credentialed as a cardiac echo sonographer or equivalent work experience
- Proven successful organizational and project management skills
- Experience in structural heart procedures
- Proven expertise in Microsoft Office Suite
- Excellent documentation, communication, interpersonal relationship, negotiating, and relationship management skills
- Extensive knowledge of own area within the organization and development of new concepts, techniques, and standards
- Extensive understanding of marketing concepts and principles
- Extensive knowledge of policies, procedures, and guidelines relevant to strategic event planning
- Extensive knowledge of regulatory and AdvaMed requirements
- Strict attention to detail
- Ability to interact professionally with all organizational levels and proactively escalate issues
- Ability to manage competing priorities in a fast-paced environment
- Ability to work effectively with cross-functional teams, marketing peers, leaders, and upper management
- Ability to maintain strong relationships with regional sales, clinical specialists, and training teams
- Adherence to company rules and requirements, including pandemic protocols and Environmental Health & Safety rules
Benefits
Comp & perks- Competitive salaries
- Performance-based incentives
- Wide variety of benefits programs to address the diverse individual needs of employees and their families