Bilingual Reservation Consultant

EF Education First Teachers

. Independently manage a book of business while bringing in new business .

Posted 10/27/2026full-timeDenver • Colorado • United StatesMid-LevelSenior💰 $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative selling techniques and customer relationship management, with a strong focus on achieving sales goals and developing effective customer conversion strategies. Bilingual proficiency in Spanish and English enhances communication with diverse clients.

Highest-signal resume keywords

Consultative Selling TechniquesCustomer Relationship ManagementSales Strategy DevelopmentBilingual Proficiency in Spanish and EnglishAnalytical Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Goals AchievementCustomer Conversion StrategiesOutbound Sales CallsIntegrated Sales StrategyCustomer Retention Strategies

Soft Skills

Strong Verbal Communication SkillsIntrinsic MotivationPersonal AccountabilityAbility to Connect with Diverse IndividualsOrganizational Skills

Industry Keywords

Book of Business ManagementCustomer Experience ImprovementMentorship TrainingPublic SpeakingIndustry Trends

About the role

Key responsibilities & impact

Independently manage a book of business while bringing in new business
Maintain and conduct frequent outreach and follow-up phone conversations
Use consultative selling techniques to generate product interest
Achieve or exceed sales goals
Develop an integrated sales strategy to accomplish goals
Make outbound sales calls to potential group travelers
Maintain relationships with past travelers to encourage repeat bookings
Develop customer conversion and retention strategies
Identify opportunities to improve the customer experience
Participate in sales, product, marketing, industry trends, consultative selling, presentations, public speaking, and mentorship training

Requirements

What you’ll need

Fluent in both written and spoken Spanish and English
Strong verbal communication skills and ability to connect with diverse individuals by telephone
Intrinsically motivated to hit goals
Demonstrates personal accountability
Analytical with adept problem-solving skills
Ability to independently plan, organize and prioritize work
Must have at least 4 years of relevant work experience or a 4 year degree
Must live in or relocate to Colorado, or live within commutable distance to the Denver, CO office

Benefits

Comp & perks

Robust monthly calendar of trainings and workshops
Four weeks paid vacation your first year
Ten paid holidays
Two floating holidays
Exciting business travel opportunities
25% company match on 401(k) contributions
Medical, dental and vision coverage
Life and disability insurance options
Legal and pet insurance options
Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
Fertility care and family-building support
Yearly fitness reimbursement
Frequent social and learning events
Access to employee-run resource groups
Robust Employee Assistance Program
Tenure-based sabbatical eligibility
EF Product Discounts
Discounts at local venues and businesses
Hybrid work schedule with work from home on Fridays
Uncapped bonus for exceeding sales goals
Promotion eligibility after 2 years of successfully exceeding goals and excellent performance, with increased earning potential