EF Education First Teachers

Sales

• Develop customer acquisition and retention strategies
• Identify opportunities to improve the customer experience
• Make outbound sales calls to potential travelers interested in group travel
• Maintain relationships with past loyal travelers and book their next Go Ahead Tour
• Independently manage a book of business while bringing in new business
• Conduct high-volume outreach and follow-up phone conversations
• Average 100+ calls and 3 hours of phone time per day
• Use consultative selling techniques to prospect and initiate product interest
• Achieve or exceed sales goals
• Develop an integrated sales strategy to accomplish goals
• Participate in the Sales Development Program, including training, coaching, presentations, public speaking, and mentorship

Tour Consultant, Individual Sales

• Develop customer acquisition and retention strategies
• Identify opportunities to improve customer experience
• Make outbound sales calls to potential travelers interested in group travel
• Maintain relationships with past travelers to encourage repeat bookings
• Independently manage a book of business while bringing in new business
• Conduct high-volume outreach and follow-up phone conversations
• Average 100+ calls and 3 hours of phone time per day
• Use consultative selling techniques to prospect and initiate product interest
• Achieve or exceed sales goals
• Develop integrated sales strategies
• Participate in sales, product, marketing, industry trend, consultative selling, presentation, and public speaking training

Bilingual Tour Consultant – Individual Sales

• Develop customer acquisition and retention strategies
• Identify opportunities to improve the customer experience
• Make outbound sales calls to potential travelers who expressed interest through website and marketing efforts
• Maintain relationships with past travelers and support repeat bookings
• Independently manage a book of business while bringing in new business
• Conduct high-volume outreach and follow-up phone conversations
• Average 100+ calls and 3 hours of phone time per day
• Use consultative selling techniques to prospect and initiate product interest
• Consistently achieve or exceed sales goals
• Develop integrated sales strategies
• Work 1–2 weekend days per month, with a weekday off when working a weekend day
• Work 1–2 late shifts per month from 11:30 a.m. to 8 p.m. MT

• Own and grow a book of business made up of Group Coordinators
• Qualify, follow up with, and convert sales leads to customers through outbound phone sales
• Drive sustainable and scalable growth
• Work on business challenges and build a loyal customer base
• Develop an individual book of business
• Follow up on warm leads and maintain a healthy pipeline
• Consistently achieve key sales metrics
• Participate in the Sales Development Program and professional growth activities
• Help customers experience the world through group travel

Tour Consultant, Group Sales

• Independently manage a book of business while bringing in new business
• Conduct high-volume outreach and follow-up phone conversations
• Average 100+ calls and 3 hours of phone time per day
• Use consultative selling techniques to prospect and initiate product interest
• Achieve or exceed sales goals
• Develop an integrated sales strategy
• Develop customer acquisition and retention strategies
• Identify opportunities to improve the customer experience
• Make outbound sales calls to potential travelers interested in group travel
• Maintain relationships with past travelers to support repeat bookings
• Participate in sales, product, marketing, industry trends, consultative selling, presentation, public speaking, and mentorship training through the Sales Development Program

• Develop customer acquisition and retention strategies
• Identify opportunities to improve the customer experience
• Make outbound sales calls to potential travelers interested in group travel
• Maintain relationships with past loyal travelers to secure future Go Ahead Tour bookings
• Independently manage a book of business while bringing in new business
• Conduct high-volume outreach and follow-up phone conversations
• Average 100+ calls and 3 hours of phone time per day
• Use consultative selling techniques to prospect and initiate product interest
• Achieve or exceed sales goals
• Develop integrated sales strategies
• Work 1–2 weekend days per month, with a weekday off in return
• Work 1–2 late shifts per month from 11:30 a.m. to 8 p.m. MT

• Own and grow a book of business made up of Group Coordinators
• Qualify, follow up with, and convert sales leads to customers via outbound phone sales
• Drive sustainable and scalable growth
• Work on business challenges
• Build a loyal customer base that travels with EF year after year
• Develop a personal book of business
• Follow up on warm leads
• Maintain a healthy sales pipeline
• Participate in the Sales Development Program with one-on-one professional development
• Accommodate Spanish-speaking travelers as needed
• Consistently hit key sales metrics

Bilingual Tour Consultant, Group Sales

• Own and grow a book of business made up of Group Coordinators
• Qualify, follow up with, and convert sales leads to customers via outbound phone sales
• Drive sustainable and scalable growth
• Work on business challenges
• Build a loyal customer base that wants to travel year after year
• Participate in the Sales Development Program with one-on-one professional growth support
• Follow up on warm leads and maintain a healthy sales pipeline
• Help customers see the world through EF Go Ahead Tours’ group travel itineraries
• Consistently hit key sales metrics
• Collaborate in the Denver office on Monday and Tuesday while working from home Friday through Sunday

• Manage a book of business while bringing in new business
• Conduct high-volume outreach and follow-up phone conversations
• Make an average of 100+ calls and spend 3 hours on the phone per day
• Use consultative selling techniques to prospect and initiate product interest
• Achieve or exceed sales goals
• Develop integrated sales strategies
• Make outbound sales calls to potential travelers interested in group travel
• Maintain relationships with past travelers to encourage repeat bookings
• Work 1–2 weekend days per month, with a weekday off in exchange
• Work late shifts 1–2 days per month from 11:30 a.m. to 8 p.m. MT
• Participate in sales, product, marketing, industry trends, consultative selling, presentation, public speaking, and mentorship development activities

Bilingual Tour Consultant, Individual Sales

• Develop customer acquisition and retention strategies
• Identify opportunities to improve the customer experience
• Make outbound sales calls to potential travelers who expressed interest in group travel
• Maintain relationships with past travelers and encourage repeat Go Ahead Tour bookings
• Independently manage a book of business while bringing in new business
• Conduct high-volume outreach and follow-up phone conversations
• Average 100+ calls and three hours of phone time per day
• Use consultative selling techniques to prospect and initiate product interest
• Consistently achieve or exceed sales goals
• Develop integrated sales strategies to accomplish sales goals
• Collaborate with the sales team and support diverse Spanish-speaking travelers

• Own and grow a book of business made up of Group Coordinators
• Qualify, follow up with, and convert sales leads to customers via outbound phone sales
• Drive sustainable and scalable growth
• Work on business challenges
• Build a loyal customer base that travels with EF year after year
• Develop an individual book of business
• Follow up on warm leads and maintain a healthy sales pipeline
• Participate in the Sales Development Program with one-on-one professional development
• Help customers experience the world through group travel

Account Executive

• Manage a book of business while bringing in new business
• Conduct high-volume outreach and follow-up phone conversations
• Average 100+ calls and 3 hours of phone time per day
• Use consultative selling techniques to prospect and initiate product interest
• Achieve or exceed sales goals
• Develop an integrated sales strategy
• Make outbound sales calls to potential travelers interested in group travel
• Maintain relationships with past travelers and support repeat bookings
• Work weekends 1–2 days per month, with a weekday off in exchange
• Work late shifts 1–2 days per month from 11:30 a.m. to 8 p.m. MT

Bilingual Tour Consultant, Sales

Student Advisor

• Motivate and guide students through the online school
• Advise students on achieving personal and company learning targets via phone, chat, and email
• Present school features and options to provide customized service
• Overcome student objections and provide personalized solutions for managing time and progress
• Provide call and follow-up service in French and English
• Host school demo webinars
• Provide technical advice and solutions for EF products
• Respond to questions directly or relay them to Global Customer Service by email or chat
• Meet quality and productivity requirements for customer support services
• Report to the Supervisor

Student Advisor, French, English

Customer Support

• Own the pre-departure experience from booking through tour departure
• Build authentic relationships with travelers
• Proactively contact travelers to set expectations, answer questions, and build excitement
• Personalize interactions for different traveler needs
• Partner with internal teams to resolve traveler requests and own outcomes
• Use AI-powered workflows to approve, redirect, and improve traveler communications
• Challenge inaccurate AI output and provide feedback to improve tools
• De-escalate emotionally charged situations and guide travelers to resolution
• Communicate across phone, email, and chat
• Exercise independent judgment on policy exceptions, compensation, and resolutions

Customer Service Specialist

Business Development Rep

• Manage a pipeline of prospective host family leads
• Follow up with families by phone, text, and email
• Understand childcare needs and assess au pair program fit
• Ask discovery questions about family priorities and timelines
• Tailor conversations and follow-up to each family
• Help interested families begin the matching process
• Maintain accurate lead notes and activities in the CRM
• Support lead nurturing and outreach campaigns
• Participate in local events and community activations
• Represent the Cultural Care brand at local events
• Support sales, lead-generation, and customer engagement projects
• Collaborate with Sales, Marketing, and other teams to test ideas and improve engagement

Tour Consultant, Individual Sales

Bilingual Tour Consultant – Individual Sales

Tour Consultant, Individual Sales

Tour Consultant, Group Sales

Tour Consultant, Individual Sales

Tour Consultant, Individual Sales

Bilingual Tour Consultant, Group Sales

Tour Consultant, Group Sales

Bilingual Tour Consultant, Individual Sales

Bilingual Tour Consultant, Individual Sales

Bilingual Tour Consultant, Group Sales

Bilingual Tour Consultant, Sales

Student Advisor, French, English

Customer Service Specialist

Business Development, Customer Engagement Coop