Bilingual Tour Consultant – Individual Sales

EF Education First Teachers

. Develop customer acquisition and retention strategies .

Posted 10/3/2026full-timeCambridge • Massachusetts • United StatesMid-LevelSenior💰 $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing customer acquisition and retention strategies while effectively managing a book of business. Proficient in consultative selling techniques and fluent in both Spanish and English to enhance communication and outreach efforts.

Highest-signal resume keywords

Customer Acquisition StrategiesConsultative Selling TechniquesFluent In Spanish And EnglishSales Goal AchievementProblem-Solving Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales StrategiesOutbound Sales CallsHigh-Volume OutreachCustomer Experience ImprovementRelationship ManagementSales Training ParticipationPresentation SkillsPublic SpeakingBusiness DevelopmentSales Instincts

Soft Skills

Verbal CommunicationInfluencing SkillsDriven MindsetPersonal AccountabilityFlexibility

Industry Keywords

Group TravelCustomer RetentionConsultative SellingSales GoalsFast-Paced Environment

About the role

Key responsibilities & impact

Develop customer acquisition and retention strategies
Identify opportunities to improve customer experience
Make outbound sales calls to potential travelers interested in group travel
Maintain relationships with past travelers to encourage repeat bookings
Independently manage a book of business while bringing in new business
Conduct high-volume outreach and follow-up phone conversations
Average 100+ calls and 3 hours of phone time per day
Use consultative selling techniques to prospect and initiate product interest
Achieve or exceed sales goals
Develop integrated sales strategies
Participate in sales, product, marketing, industry trend, consultative selling, presentation, and public speaking training

Requirements

What you’ll need

Fluent in both written and spoken Spanish and English
Strong verbal communication and influencing skills
Strong sales instincts and ability to recognize buying signals
Driven and competitive mindset
Personal accountability, self-awareness, and student mentality
Problem-solving skills
Ability to independently plan, organize, and prioritize work while collaborating with a team
Flexibility, ability to pivot quickly, and multitasking in a fast-paced environment
At least 4 years of relevant work experience or a 4-year degree
Must live in or relocate to Massachusetts, or live within commutable distance to the Cambridge, Massachusetts office
Ability to work Friday-Tuesday, 9am-5:30pm local time
Ability to work Monday-Friday during onboarding from February 2nd to 16th

Benefits

Comp & perks

Robust monthly calendar of trainings and workshops
Four weeks paid vacation your first year
Ten paid holidays
Two floating holidays
Exciting business travel opportunities
25% company match on 401(k) contributions
Medical, dental and vision coverage
Life and disability insurance options
Accident and hospital insurance
Legal and pet insurance
Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
Fertility care and family-building support
Wellness benefits including yearly fitness reimbursement
Frequent social and learning events
Access to employee-run resource groups
Robust Employee Assistance Program
Tenure-based sabbatical eligibility
EF Product Discounts
Discounts at local venues and businesses
Work from home on Fridays, Saturdays, and Sundays
Uncapped bonus for exceeding sales goals
Sales Development Program training, coaching, presentations, public speaking, and dedicated mentorship