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Bilingual Tour Consultant, Individual Sales
EF Education First Teachers. Develop customer acquisition and retention strategies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing customer acquisition and retention strategies while effectively managing a book of business. Proficient in consultative selling techniques and fluent in both Spanish and English to connect with diverse travelers.
Highest-signal resume keywords
Fluent In Spanish And EnglishConsultative Selling TechniquesCustomer Acquisition StrategiesSales Goal AchievementHigh-Volume Outreach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Retention StrategiesSales TechniquesProblem-Solving SkillsOrganizational SkillsMultitasking AbilitiesSales ExperienceOutbound Sales CallsBusiness DevelopmentSales Strategy DevelopmentInfluencing Skills
Soft Skills
Verbal CommunicationInterpersonal SkillsSelf-AwarenessFlexibilityCompetitive Mindset
Industry Keywords
Customer Experience ImprovementDiverse TravelersSales GoalsConsultative SellingHigh-Volume Outreach
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Develop customer acquisition and retention strategies
- Identify opportunities to improve the customer experience
- Make outbound sales calls to potential travelers who expressed interest in group travel
- Maintain relationships with past travelers and encourage repeat Go Ahead Tour bookings
- Independently manage a book of business while bringing in new business
- Conduct high-volume outreach and follow-up phone conversations
- Average 100+ calls and three hours of phone time per day
- Use consultative selling techniques to prospect and initiate product interest
- Consistently achieve or exceed sales goals
- Develop integrated sales strategies to accomplish sales goals
- Collaborate with the sales team and support diverse Spanish-speaking travelers
Requirements
What you’ll need- Fluent in written and spoken Spanish and English
- Strong verbal communication and influencing skills
- Ability to connect with diverse individuals by telephone
- Strong sales instincts and ability to recognize buying signals
- Driven and competitive mindset
- Personal accountability, self-awareness and student mentality
- Problem-solving skills
- Ability to independently plan, organize and prioritize work while collaborating with a team
- Flexibility, ability to pivot quickly and multitask in a fast-paced environment
- At least 4 years of relevant work experience or a 4-year degree
- Ability to work Friday-Tuesday, 9am-5:30pm local time
- Ability to work Monday-Friday during onboarding from February 2 to February 16, 2027
- Must live in or relocate to Colorado, or reside within commutable distance of the Denver, Colorado office
Benefits
Comp & perks- Sales Development Program training in sales, product, marketing and industry trends
- Coaching in consultative selling techniques, presentations and public speaking
- Dedicated mentorship
- Four weeks paid vacation in the first year
- Ten paid holidays
- Two floating holidays
- Exciting business travel opportunities
- 25% company match on 401(k) contributions
- Medical, dental and vision coverage
- Life and disability insurance
- Accident and hospital insurance
- Legal and pet insurance
- Dependent care, healthcare and commuter FSAs
- Fertility care and family-building support
- Wellness benefits including yearly fitness reimbursement
- Social and learning events
- Employee-run resource groups
- Employee Assistance Program
- Tenure-based sabbatical eligibility
- EF product discounts
- Discounts at local venues and businesses
- Work-from-home flexibility on Fridays, Saturdays and Sundays
- Uncapped bonus for exceeding sales goals