FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Experience, Traveler Support Co-Op
EF Education First Teachers. Assist Account Managers in developing and refining presentations, proposals, reports, and marketing collateral .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong written and verbal communication skills, excellent organizational abilities, and an analytical mindset to enhance customer journey and support event coordination. Proficient in managing client communications and collaborating with internal teams to track loyalty program activities.
Highest-signal resume keywords
Customer Service ExperienceEvent CoordinationData AnalysisCommunication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention to DetailMultitaskingProactive Problem-Solving
Tools & Technologies
Salesforce
Industry Keywords
Business AdministrationMarketingCommunicationsLoyalty ProgramsCustomer Journey
About the role
Key responsibilities & impact- Assist Account Managers in developing and refining presentations, proposals, reports, and marketing collateral
- Draft, proofread, and manage client communications
- Respond to customer inquiries via Salesforce chat for 10–20 hours per week
- Identify and implement improvements to the customer journey based on feedback and data
- Provide general support to Account Managers and Traveler Support Specialists
- Coordinate logistics and support Group Leader Loyalty Events
- Manage invitations, confirmations, and follow-up event communications
- Organize and maintain event participation, loyalty metrics, and feedback data
- Collaborate with internal teams on tracking and documenting loyalty program activities
Requirements
What you’ll need- Currently pursuing a degree in Business Administration, Marketing, Communications, or a related field
- Strong written and verbal communication skills
- Excellent organizational and multitasking abilities
- Analytical mindset with the ability to interpret data and generate actionable insights
- Attention to detail and a proactive approach to problem-solving
- Previous internship or work experience in customer service, business development, marketing, or event coordination is a plus but not required
Benefits
Comp & perks- Option to work from home on Fridays
- Hands-on experience in customer experience management, business development, and event coordination
- Insight into market research, competitive analysis, and loyalty program management
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software
- Networking opportunities and mentorship from experienced professionals
- International and energetic community
- Continuous learning
- Mutual support