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Program Compliance Co-Op, Sales Support
EF Education First Teachers. Collect, organize, and track au pairs’ education credit documentation and maintain accurate status records in internal systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and organizational skills in managing education credit documentation and compliance requirements. Effectively communicates with diverse audiences and collaborates cross-functionally to support education administration and program coordination.
Highest-signal resume keywords
Education AdministrationCompliance AdministrationDocument ReviewCross-Functional CollaborationBilingual Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document AssessmentSubmission ManagementProcess ImprovementStatus TrackingCoursework Review
Soft Skills
Attention to DetailWritten CommunicationVerbal CommunicationOrganizational SkillsSelf-Motivation
Industry Keywords
Cultural Exchange ProgramsJ-1 Visa RegulationsDepartment of State ComplianceInternational StudentsProgram Coordination
About the role
Key responsibilities & impact- Collect, organize, and track au pairs’ education credit documentation and maintain accurate status records in internal systems
- Review coursework records, transcripts, and certificates against U.S. Department of State requirements
- Approve qualifying submissions or flag incomplete or nonqualifying documentation
- Serve as the primary contact for education credit inquiries and manage the Extension team’s inbound queue
- Respond directly to inquiries or route cases to the appropriate specialist
- Communicate approval decisions, outstanding requirements, and next steps to au pairs, host families, and local coordinators
- Partner with the extension sales team to share education credit status updates and support extension conversations
- Liaise with education course providers
- Keep internal resources updated as course offerings and recommendations change
- Monitor submission trends to identify bottlenecks and recommend process improvements
Requirements
What you’ll need- Strong attention to detail with demonstrated ability to review and assess documents accurately and consistently
- Excellent written and verbal communication skills
- Ability to convey compliance requirements clearly to a diverse, international audience
- Ability to manage a high volume of submissions, prioritize competing tasks, and meet deadlines in a fast-paced environment
- Highly organized and self-motivated
- Comfortable working independently with minimal supervision
- Collaborative mindset with experience working cross-functionally, particularly in support of a sales or client-facing team
- Proficiency in a second language is a plus
- Experience working with international students or colleagues, or within a multicultural environment
- Experience in education administration, compliance administration, program coordination, or a related field
- Familiarity with cultural exchange programs, J-1 visa regulations, or Department of State compliance requirements
Benefits
Comp & perks- Option to work from home on Fridays
- Cooperative education program aligned with a student’s college or university
- Full-time or part-time work experience for a select period
- Continuous learning
- International and energetic community
- Mutual support