Program Coordinator – Postgraduate Programs

EF Education First Teachers

. Support day-to-day operations of assigned Boston campus and Online postgraduate academic programs .

Posted 11/2/2026full-timeCambridge • Massachusetts • United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in academic administration and program coordination, with strong capabilities in managing enrollment processes, maintaining student records, and supporting faculty and student engagement. Proficient in utilizing Microsoft Office and student information systems to enhance operational efficiency and communication.

Highest-signal resume keywords

Academic Administration ExperienceProgram CoordinationMicrosoft Office ProficiencyStudent Information Systems FamiliarityStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program CoordinationEnrollment ManagementAcademic Record MaintenanceQuality AssuranceProject Management

Soft Skills

Strong Organizational SkillsProblem-Solving AbilitiesAttention to DetailCustomer Service CommitmentAdaptability

Tools & Technologies

Microsoft OfficeSalesforceCanvasStudent Information Systems

Industry Keywords

Higher EducationAcademic ProgramsCourse LogisticsFaculty SupportStudent Engagement

About the role

Key responsibilities & impact

Support day-to-day operations of assigned Boston campus and Online postgraduate academic programs
Provide program-level course coordination and faculty administrative support
Organize syllabi, course pages, course logistics, quality assurance, schedules, calendars, deadlines, time-zone information, delivery formats, and course launches
Plan and execute faculty and program meetings
Address faculty questions and escalate issues to the Program Dean when necessary
Coordinate operational-readiness activities with instructional design, academic, and program leadership
Recruit, schedule, and supervise Course Assistants and online technical facilitators
Administer registration cycles, course adds/drops/withdrawals, academic calendars, degree audits, graduation requirements, clearances, completion verifications, and enrollment-related transactions
Maintain accurate student academic records, course sections, leave requests, and enrollment status updates
Respond to student, faculty, and staff inquiries about registration and academic records
Generate enrollment reports and support course and event scheduling
Partner with Finance, Student Services, Visas, Tech Support, and Academics to resolve registration and records issues
Support enrollment processes for Hult staff pursuing the MBA
Monitor student progress, attendance, academic standing, and program progression
Advise students on course selection, academic policies, grading processes, and program progression
Communicate with students through institutional systems, announcements, email newsletters, and other media
Assist with orientations, graduation ceremonies, student workshops, and training
Coordinate Business Challenge client and session logistics and track guest speakers and alumni and industry engagements
Support academic initiatives and special projects, including workshops, guest speakers, industry events, and cross-campus coordination
Develop presentation and orientation materials for prospective, admitted, and matriculated students
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree required; Master’s degree preferred
2-3 years of professional experience in academic administration, program coordination, operations, or related fields
Experience supporting academic programs, registry, or working in a higher education environment preferred
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and student information systems
Familiarity with Salesforce and Canvas preferred
Excellent written and verbal communication skills
Strong organizational, project management, and time-management skills with exceptional attention to detail
Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment
Analytical and solution-oriented, with strong problem-solving and critical-thinking abilities
Ability to work independently and exercise sound judgment
Commitment to outstanding customer service and positive stakeholder relationships
Ability to work effectively across teams and campuses
Flexible, adaptable, and resilient under pressure
Positive, results-oriented mindset with initiative and accountability
Fluent written and spoken English required
Commitment to continuous learning, professional growth, and supporting Hult's vision of global education
Must have the right to work in the campus location
On-campus presence required at least 4 days a week, with 5 days during peak academic periods
Occasional weekend and evening availability may be required

Benefits

Comp & perks

1-day work-from-home (WFH) allowance, coordinated with the campus team
Competitive salaries and benefits
Opportunities for professional growth and continuous learning
Global, empathetic, and highly multicultural working environment
Equal opportunity workplace
Interview accommodations available upon request