Program Director – Online and Partnership Programs

EF Education First Teachers

. Maintain high academic, organizational, and student service standards for graduate Online and Partnership Programs .

Posted 11/2/2026full-timeCambridge • Massachusetts • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management and student support within online and partnership programs, emphasizing strong organizational skills, effective communication, and the ability to collaborate across functions. Proficient in digital content management and technology utilization to enhance student engagement and satisfaction.

Highest-signal resume keywords

Program ManagementStudent SupportDigital Content ManagementExcellent CommunicationCollaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program CoordinationCourse ManagementData AnalysisSurvey LaunchingTechnology Utilization

Soft Skills

Attention to DetailCreative Problem-SolvingInitiativeIndependence

Tools & Technologies

WordExcelPowerPointVirtual Meeting Platforms

Industry Keywords

Online ProgramsPartnership ProgramsStudent EngagementFaculty SupportAcademic Systems

About the role

Key responsibilities & impact

Maintain high academic, organizational, and student service standards for graduate Online and Partnership Programs
Assist with day-to-day program operations and provide student and faculty support
Serve as the primary Hult contact for assigned programs, students, and faculty
Share student progress updates and reports with corporate partner representatives
Consult with partners and program management to communicate current program information
Advise students on academic systems, course selection, registration, goals, progress, and concerns
Manage student and team conflicts, issues, and mitigating circumstances with the Dean and program team
Monitor student progress, engagement, and satisfaction
Support online orientations, presentations, live webinars, and guest speakers
Collaborate with faculty on course preparation and coordination
Recruit, manage, and coordinate Course Assistants and online course technical facilitators
Set up course pages, post updates and grades, assist with registration, and run reports
Launch and analyze surveys to maximize student satisfaction
Work occasional weekend and evening hours for course facilitation and curricular events
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree required; Masters preferred
4–6 years of relevant experience in program or project management
Experience supporting students and faculty in a virtual setting
High competence with technology required to run and coordinate online programs
Excellent organization and attention to detail
Cross-functional and collaborative working ability, initiative, independence, and creative problem-solving
Excellent written and oral communication and developed presentation skills
Experience in digital content management and online program coordination preferred
Prior partnership program delivery experience is a plus
International work or study experience is a plus
Proficiency with Word, Excel, and PowerPoint
Familiarity and comfort with running virtual meetings and programs
Ability to work occasional hours outside typical work hours during high-demand periods
Fluent English speaker with a similar level in written English
Right to work in a Hult campus location
On-campus presence at least 4 days per week, and 5 days during peak academic periods

Benefits

Comp & perks

Current 1-day work-from-home (WFH) allowance, coordinated with the campus team; subject to change following School review
Competitive salaries and benefits
Diverse and inclusive working environment
Interview-process accommodations available upon request