Network Operations Manager

Effortless Office

. Lead the network engineering team while serving as a senior escalation and design resource for enterprise, high-availability, multi-platform networks .

Posted 11/7/2026full-timeRemote • Nevada • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in enterprise networking, including complex switching, routing, and advanced network security design. Proven ability to lead and mentor engineering teams while managing network operations and ensuring compliance with industry standards.

Highest-signal resume keywords

Senior Network Engineer ExperienceExpertise in Cisco Nexus and FirepowerAdvanced Network Security DesignCCNP Enterprise or Security CertificationProficient in Auvik and Autotask

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Complex SwitchingRoutingNetwork SecurityNetwork DiagnosticsApplication Load BalancingHigh Availability System DesignIncident ResponseNetwork Configuration DesignCost-Effective Solution ImplementationNetwork Operations KPI Tracking

Soft Skills

LeadershipCommunicationMentoringProject ManagementProblem-Solving

Tools & Technologies

Cisco RoutersCatalyst/Nexus SwitchesFirepower and ASA FirewallsCisco ViptelaMeraki SDWANVMwareWindows Server ServicesIT GlueMS OfficeVisio

Certifications & Qualifications

CCNP EnterpriseCCNP SecurityCCIEFortinet NSEMeraki CMNA/ECMSITIL Foundation

Industry Keywords

Service Provider NetworkingMSPTelecommunicationsHIPAA CompliancePCI ComplianceNIST Compliance

Tech Stack

Tools & technologies

FirewallsSwitchingVMware

About the role

Key responsibilities & impact

Lead the network engineering team while serving as a senior escalation and design resource for enterprise, high-availability, multi-platform networks
Own the health, security, and continuous improvement of customer networks and Effortless's Switch data center infrastructure
Design, review, and approve complex network configurations and architectures
Assess and resolve complex data network problems and incidents; lead major incident response through resolution and root cause analysis
Own the design, standards, and lifecycle of Cisco Nexus, Firepower, and SDWAN environments at Switch data centers
Set network engineering standards, configuration baselines, and documentation requirements in IT Glue
Review technical analyses and feasibility to develop deployment strategies, resource requirements, and cost estimates
Lead proactive network reviews across client environments to identify security, reliability, capacity, and performance gaps
Use Auvik monitoring, Autotask ticket trends, and assessment data to identify recurring problems and drive permanent fixes
Translate network capacity needs and review findings into cost-effective customer technology-roadmap recommendations
Track hardware and firmware end-of-life, vulnerabilities, and configuration drift; plan remediation
Hire, onboard, coach, and develop Network Engineers and Senior Network Engineers
Set expectations, conduct 1-on-1s and performance reviews, and hold the team accountable using EOS tools in Strety
Manage workload, project priorities, resource availability, and cross-functional work
Own network change management, including approvals, maintenance windows, and rollback plans
Manage the 24/7 on-call rotation and escalation process
Communicate status, risk, and outcomes to leadership, Service Delivery Teams, and customers
Define, track, and report network operations KPIs
Manage network vendor and carrier relationships, escalations, procurement, and licensing decisions
Ensure compliance with client HIPAA, PCI, and NIST requirements
Maintain sensitive and confidential company and customer information

Requirements

What you’ll need

Bachelor's degree in information systems, computer science, or a related technical field
10+ years of experience with Service Provider, MSP, or enterprise networking or general telecommunications
3+ years in a Senior Network Engineer (or equivalent) role, serving as the top escalation and design resource for complex networks (required)
2+ years leading engineers as a manager, team lead, or technical lead, with direct responsibility for work assignment and mentoring
MSP or multi-client environment experience strongly preferred
Expert enterprise networking fundamentals, including complex switching and routing, high availability system design, advanced network security design, Internet services and protocols, and advanced network diagnostics
Demonstrated expert proficiency in at least three of: core routing, core switching, network security, network diagnostics, and application load balancing
Expert analysis and design skills, including gathering systems-issue data, defining alternatives, assessing business impact, and recommending, developing, and implementing cost-effective solutions
Track record of proactively finding and fixing problems in supported environments
Ability to lead, coach, and hold engineers accountable while staying hands-on
Excellent oral and written communication, including explaining technical risk and recommendations to non-technical customers and executives
Ability to prioritize and manage multiple projects, incidents, and people concurrently
Advanced knowledge of current technologies, tools, applications, and vendors
CCNP Enterprise or Security, or equivalent experience; CCIE a strong plus
Fortinet NSE, Meraki (CMNA/ECMS), or other vendor certifications
ITIL Foundation or similar service management certification
Experience with Cisco routers, Catalyst/Nexus switches, Firepower and ASA firewalls
Experience with Cisco Viptela and Meraki SDWAN, Meraki firewalls, switches, and wireless
Experience with Fortinet, Sophos, SonicWALL, Unifi, VMware, Windows Server services, Auvik, Autotask PSA, IT Glue, MS Office, Visio, and collaboration tools

Benefits

Comp & perks

Health, dental, and vision insurance
401K + employer match
Paid time off and holidays
Opportunities for career growth and development
Training and certification support
Travel for data center work, client site visits, and special projects