efm Logistics

Analyst

• Timely and accurate actioning of cases that come through the system from stakeholders
• Maintaining and updating data to accurately reflect contracts or variations to eliminate discrepancies
• Issue resolution of all cases, with a focus on long term solutions
• Solving carrier invoicing and credit issues in collaboration with the Claims team
• Proactively communicating around, and efficiently resolving all discrepancies with internal and external stakeholders
• Be a part of ongoing stakeholder training to enhance processes & systems
• Process improvement and efficiency identification

MDM Analyst