Account Manager

ehotel®

. Proactively manage existing and new clients with the goal of building long-term partnerships .

Posted 10/5/2026full-timeBerlin • GermanyMid-LevelSenior💰 €36,000 - €42,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing B2B client relationships, with a focus on client retention and satisfaction. Proficient in project management and skilled in negotiation, with a strong command of both German and English.

Highest-signal resume keywords

B2B Client ManagementAccount ManagementNegotiation SkillsProject ManagementBusiness Travel Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Portfolio ManagementBusiness Administration DegreeCommercial TrainingDigital Tools ProficiencyMicrosoft Office Applications

Soft Skills

Excellent Communication SkillsTeam SpiritDetail-Oriented Work StyleStrong Sense of OwnershipResilience

Industry Keywords

Client RetentionCustomer SatisfactionDACH Region TravelLong-Term PartnershipsIndustry Events Representation

About the role

Key responsibilities & impact

Proactively manage existing and new clients with the goal of building long-term partnerships
Take responsibility for your own client portfolio
Ensure optimal utilization of services and expand the product offering
Actively strengthen client retention and promote customer satisfaction
Work closely with Sales, IT, and Customer Service teams
Independently manage projects and contribute your own ideas
Represent the company at industry events and client meetings
Undertake business travel

Requirements

What you’ll need

Completed commercial training or a degree in business administration or a related field
Initial professional experience as an Account Manager—ideally in the business travel industry
Solid experience managing B2B clients, preferably with complex requirements
Strong negotiation skills, an independent and detail-oriented work style, and excellent communication skills
Team spirit, a strong sense of ownership, and resilience
Confident use of Microsoft Office applications, along with a strong affinity for digital tools and new systems
Willingness to travel within the DACH region
Business-fluent German and fluent written and spoken English

Benefits

Comp & perks

Permanent employment contract and long-term career prospects
Flexible and hybrid working options
Performance-based bonuses after successfully completing the probationary period
Subsidized Deutschlandticket for commuting
Free fruit and beverages, plus regular company and team events
28 days of annual leave for rest and relaxation
Employer contribution to occupational pension provision
Anniversary bonuses for long-term service
Modern, air-conditioned workplace in Prenzlauer Berg