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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the end-to-end bid process, including the ability to produce clear and persuasive bid responses while ensuring compliance and attention to detail. Proficient in collaborating with cross-functional teams to enhance bid quality and success rates.
Highest-signal resume keywords
Bid ManagementPublic Sector FrameworksCRM SystemsCompliance FocusProposal Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bid Process ManagementProposal WritingCost ValidationMargin ManagementDocument Management
Soft Skills
Strong CommunicationOrganizational SkillsAttention to DetailProactive Approach
Tools & Technologies
CRM SoftwareDocument Management Tools
Industry Keywords
Managed Services ProviderIT ServicesB2B EnvironmentCrown Commercial ServiceCloudNetworkingSecurityIT Support
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Manage the end-to-end bid process for public and private sector opportunities, including tenders, RFPs, RFQs, and proposals
- Support the sales team by identifying and qualifying public sector frameworks suitable for the business
- Manage bid timelines, deadlines, and internal inputs to ensure accurate, timely submissions
- Act as the central point of contact for bid-related activity across stakeholders
- Support the Sales team through the governance process
- Assess customer requirements and documents to determine bid strategy and win themes
- Collate, review, and format bid responses for clarity, professionalism, and compliance
- Complete mandatory questions, schedules, and supporting documents
- Maintain and develop a bid content library, including standard responses, case studies, CVs, and certifications
- Support pricing models, cost validation, and margin approval with Sales, Pre-Sales, and Procurement
- Support clarification responses and post-submission customer queries
- Liaise with Sales, Technical teams, and Procurement to gather technical, service, and commercial information
- Support internal bid reviews and approval checkpoints
- Track bid outcomes, feedback, and win/loss data
- Coordinate continuous improvement meetings with Sales, Technical, Procurement, and Legal teams
- Identify opportunities to improve bid quality, efficiency, and success rates
- Record bid activity accurately in the CRM system
Requirements
What you’ll need- Experience in a bid, proposal, or commercial support role, ideally within an MSP, IT services, or B2B environment
- Strong communication skills with the ability to produce clear, persuasive, and professional responses
- Excellent organisational skills with the ability to manage multiple bids and deadlines simultaneously
- High attention to detail and strong compliance focus
- Experience responding to public sector frameworks and tenders, such as Crown Commercial Service
- Pro-active approach to managing the full bid lifecycle through to completion
- Understanding of managed services, cloud, networking, security, or IT support offerings
- Experience working with CRM systems and document management tools
- Understanding of margin management and commercial governance within an MSP
Benefits
Comp & perks- 25 days annual leave + public holidays
- One extra day off to celebrate your birthday
- Company Pension Scheme
- Employee Assistance Programme (EAP) for wellbeing support
- EkcOlympics global team activity challenges
- Unlimited access to Pluralsight for continuous development
- Real opportunities to grow, including international progression
- Diversity, equality, inclusion & belonging culture
- Internal mobility and career progression
- Flexible, family-friendly working
