Head of Design

Elation Health

. Set and communicate a clear design vision for Elation’s clinical-first product experience .

Posted 9/18/2026full-timeRemote • United StatesLead💰 $200,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading product design within complex environments, particularly in healthcare and health technology, while fostering a high-performing design organization through effective hiring, coaching, and talent development. Strong ability to connect design decisions to customer outcomes and business strategy, ensuring quality and usability in product experiences.

Highest-signal resume keywords

Product Design LeadershipHealthcare ExperienceDesign Organization DevelopmentUser Research IntegrationCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ResearchService DesignInformation ArchitectureInteraction DesignVisual DesignSystems ThinkingDesign OperationsDesign SystemsDesign Quality AssessmentCustomer-Centered Decision Making

Soft Skills

Communication SkillsStorytellingHumilityDecision MakingComfort in Ambiguity

Industry Keywords

HealthcareHealth TechnologyEnterprise SaaSDesign FunctionProduct Experience Strategy

About the role

Key responsibilities & impact

Set and communicate a clear design vision for Elation’s clinical-first product experience
Lead and shape an AI-native Design organization and operating model
Build a high-performing Design function, including roles, operating rhythms, growth paths, hiring, and retention
Partner with Product, Engineering, and executive leadership on product experience strategy and roadmap
Raise quality across research, service design, product strategy, interaction design, visual design, content, accessibility, and customer enablement
Strengthen design systems, principles, patterns, documentation, research practices, reusable frameworks, and design-review culture
Embed rigorous user research through co-design, workflow observation, and qualitative and quantitative insights
Create clarity in ambiguous spaces and make tradeoffs explicit
Ensure design intent survives implementation and the final experience is reliable, coherent, accessible, and usable
Develop designers as leaders and contributors to product direction
Represent customers and Design in senior leadership, prioritization, launch, and company-wide quality discussions
Report to the Chief Product Officer and serve as a senior voice in Product Development

Requirements

What you’ll need

Significant experience leading product design in a complex, multi-surface, or highly regulated environment
Experience in healthcare, health technology, enterprise SaaS, or another domain where trust and workflow quality matter is especially valuable
Track record of building, scaling, or materially strengthening a design organization, including hiring, coaching, org design, and talent development
Strong product judgment and ability to connect design decisions to customer outcomes, business strategy, and technical realities
Experience partnering effectively with Product and Engineering leaders and influencing decisions beyond the Design function
Deep fluency across research, service design, information architecture, interaction design, visual design, systems thinking, and design operations
Strong point of view on design quality, with humility and communication skills to develop that point of view with others
Ability to make complex systems understandable and usable without flattening important nuance
Demonstrated commitment to customer-centered, evidence-informed decision making
Excellent communication and storytelling skills for executives, cross-functional partners, and designers at every level
Comfort operating in ambiguity, creating structure, and making thoughtful decisions without perfect information