Reputation and AI Visibility Specialist

Eleanor Health

. Own Eleanor Health's business listings across every market served, including Google Business Profile, Apple Business Connect, and Bing Places .

Posted 10/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital marketing with a focus on local SEO, reputation management, and digital PR, while effectively managing multi-location listings and ensuring compliance with healthcare regulations. Proficient in building reporting systems and responding to community sentiment with compassion and care.

Highest-signal resume keywords

Local SEO ExpertiseReputation ManagementMulti-Location Listing ManagementReview Generation ProgramHealthcare Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingLocal SEOReputation ManagementListing ManagementReporting and Analytics

Soft Skills

Strong Written CommunicationDecision-MakingSelf-DirectedCompassionate ApproachAttention to Tone

Tools & Technologies

AhrefsBrightLocalLocal FalconOtterly.aiScreaming Frog

Industry Keywords

Healthcare CompliancePatient PrivacyAddiction TreatmentDigital PRCommunity Engagement

About the role

Key responsibilities & impact

Own Eleanor Health's business listings across every market served, including Google Business Profile, Apple Business Connect, and Bing Places
Manage healthcare directory, health plan provider directory, and data aggregator listings
Audit and remediate name, address, and phone consistency across platforms and markets
Establish category strategy, service listings, hours, attributes, and profile completeness
Build and maintain a listings system of record
Resolve listing suppressions, duplicates, and unverified profiles
Ensure location and service information is consistent between EleanorHealth.com and external listings
Design and operate an ethical review generation program while protecting patient privacy
Respond to reviews across platforms with warmth and care
Monitor review volume, ratings, and sentiment by market
Maintain escalation processes for clinical, compliance, legal, or operational reputation issues
Establish and improve Eleanor Health's visibility in AI assistants and AI-generated search results
Monitor misinformation about Eleanor Health and addiction treatment
Strengthen entity signals, citations, authoritative third-party mentions, and other AI discoverability signals
Translate AI visibility findings into website improvements, including structured content, metadata, internal linking, location content, and structured data
Track and report AI citation and recommendation share
Implement approved discoverability updates in Sanity and other marketing platforms
Monitor discussions of Eleanor Health and virtual addiction treatment in recovery communities, forums, and social platforms
Participate transparently as an identified Eleanor Health representative
Surface community sentiment, concerns, and misinformation to leadership
Support organic social activity tied to discoverability, engagement, or reputation goals
Manage the day-to-day PR agency relationship and hold the agency accountable to outcomes
Brief Eleanor Health spokespeople for media opportunities
Own editorial distribution and syndication to strengthen authority, earn backlinks and citations, and grow referring domains
Evaluate earned media and distribution opportunities for authority, discoverability, reputation, and enrollment impact
Build reporting on listing accuracy, review performance, AI citation share, and earned coverage
Partner with the analytics consultant to accurately attribute non-paid new member volume
Report performance monthly and defend attribution claims

Requirements

What you’ll need

Roughly 3+ years in digital marketing with real depth in local SEO, reputation management, or digital PR
Hands-on multi-location listing management experience
Experience building or running a review generation and response program
Fluency with SEO and local tooling, including tools such as Ahrefs, BrightLocal, Local Falcon, Otterly.ai, and Screaming Frog
Strong written communication across review responses, community posts, and media briefs
Comfort building reporting and defending numbers
Sound decision-making within healthcare compliance and patient privacy constraints
Ability to learn new systems and work in an emerging discipline
Genuine hands-on operating approach
Ability to work effectively in a regulated healthcare environment
Self-directed and able to identify and resolve gaps independently
Compassionate approach and attention to tone
Helpful but not required: behavioral health, addiction treatment, or healthcare marketing experience
Helpful but not required: hands-on work in generative engine optimization or AI search visibility
Helpful but not required: working knowledge of structured data and schema markup
Helpful but not required: disclosed participation in online communities
Helpful but not required: multi-market or multi-location experience at any scale

Benefits

Comp & perks

Generous Paid Time Off (prorated for new employees)
12 Vacation days
12 Wellness (Sick) days
3 Floating holidays
9 Company-observed holidays
Jury Duty, Voting Leave, and other forms of paid time off may be available
Eleanor-paid medical and dental insurance plans
Affordable vision coverage
401(k) plan with 3% match
Short-term disability
Long Term Disability (employee paid)
Life Insurance (Eleanor and employee-paid options)
Paid Family & Medical Leave (PFML)
Mindfulness App Reimbursement
EAP with eight face-to-face sessions
Virtual health and wellness visits covered by medical plan