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Manager, Builder Direct
Electrolux Group. Lead and develop assigned Builder Account Managers through performance management, KPI tracking, development planning, talent reviews, coaching, training, 1:1 meetings, and market visits .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing and developing teams, with a focus on performance management and KPI tracking. Possesses extensive experience in sales strategies and account management within the appliance or builder industry.
Highest-signal resume keywords
People ManagementSales Strategy DevelopmentKPI TrackingAccount ManagementBusiness Performance Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ConceptsBusiness ProcessesPerformance ManagementCoachingDevelopment PlanningChange Order ManagementMarket VisitsCustomer MeetingsReportingContinuous Improvement
Soft Skills
CoachingTrainingCommunicationCollaborationProblem Solving
Tools & Technologies
Microsoft OfficeOutlookExcelWordPowerPoint
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Appliance IndustryBuilder IndustryField SalesAccount ManagementCustomer DirectRisk ManagementSales OperationsFinal MileTalent ReviewsQBRs
About the role
Key responsibilities & impact- Lead and develop assigned Builder Account Managers through performance management, KPI tracking, development planning, talent reviews, coaching, training, 1:1 meetings, and market visits
- Ensure consistent execution of Builder Direct policies, procedures, account strategies, and sales initiatives across the assigned territory
- Serve as the primary escalation point for Single-Family and Multi-Family business needs, including customer concerns, field site visits, customer meetings, QBRs, and division rollouts
- Monitor business performance through reporting and key metrics, holding the team accountable for results and providing visibility to business opportunities and concerns
- Partner with National Account Managers and cross-functional teams, including A/R, Final Mile, Warranty Service, Customer Direct, Risk Management, and Sales Operations, to support account execution and resolve business needs
- Manage and approve change orders in accordance with established policies and procedures
- Support the Director of Contract Direct Sales with business planning, team initiatives, special projects, and annual meetings while identifying opportunities for continuous improvement
- Represent the organization at customer meetings, trade shows, industry events, and other business activities as needed
- Extensive travel throughout the assigned territory
Requirements
What you’ll need- Bachelor’s degree
- 7+ years of relevant field sales, account management, or related experience
- Previous people management experience preferred, including experience coaching, developing, and managing performance
- Strong knowledge of sales concepts, practices, and business processes
- Experience within the appliance, builder, or related industry preferred
- Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint
- Ability to travel extensively throughout the assigned geographic territory
- Visa sponsorship is unavailable for this position
Benefits
Comp & perks- Flexible work hours/hybrid work environment
- Medical, dental, vision and life insurance
- Competitive holiday and vacation time off program
- Retirement Savings Plan (401(k)) with relevant company contribution
- Discounted products and an EAP upon hire
- Tuition reimbursement after 12 months of service