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NPI & Field Quality Engineer
Electrolux Group. Connect new product development with real-world product performance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Assurance and Product Development, with a strong focus on risk assessment, validation, and cross-functional collaboration. Proficient in applying quality tools and methodologies to drive product performance and continuous improvement.
Highest-signal resume keywords
Quality AssuranceRisk AssessmentRoot Cause AnalysisProduct DevelopmentCross-Functional Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Verification and ValidationDFMEAPFMEAProcess Control PlansLean Methods8D Problem SolvingStatistical Process Control (SPC)Quality ToolsData AnalysisQuality Documentation
Soft Skills
Analytical SkillsProblem-Solving SkillsProject ManagementPrioritisation SkillsIndependent Work
Tools & Technologies
Quality SystemsDigital Tools
Industry Keywords
Consumer InsightsField QualityManufacturing ProcessesCooking ProductsAppliance Category
About the role
Key responsibilities & impact- Connect new product development with real-world product performance
- Represent Quality throughout product development and commercial launch
- Bring consumer voice, market data and service insights into new product projects and continuous improvement
- Identify quality risks early and define quality deliverables
- Ensure robust product verification and validation
- Drive field quality issues to effective closure
- Interface between Quality and stakeholders across R&D, Product Line, Manufacturing, Engineering, Product Care, Consumer Service, Sales, market organisations and plant teams
- Lead and coordinate Quality activities and deliverables for assigned new product development projects
- Represent the agreed Quality position at project checkpoints and meetings
- Collect, analyse and translate consumer, service and market insights into quality priorities, targets, requirements and objectives
- Define and coordinate verification and validation plans
- Contribute to DFMEA, PSRA, PFMEA, compliance reviews, Process Control Plans and production readiness assessments
- Evaluate test results and quality data to support project decisions
- Identify product and process risks and implement mitigation actions
- Build knowledge of assigned products, use, serviceability, repairability and market performance
- Provide quality data and product information to relevant teams and market organisations
- Escalate quality or safety warnings and disruption events
- Lead quality reporting and convert field data into improvement priorities
- Coordinate return and technical analysis of defective products and components
- Initiate and follow root cause analysis and verify corrective-action effectiveness
- Plan and carry out field tests
- Support Consumer Service with training, troubleshooting, serviceability, repairability and Service Bulletins
- Solve quality issues cross-functionally and deploy effective solutions
- Apply 8D, FMEA, SPC and Lean methods
- Capture lessons learned and share good practices
- Maintain quality documentation and promote common quality methods and standards
Requirements
What you’ll need- University degree in Engineering or another relevant technical field, or a technical diploma supported by relevant quality experience
- Experience in Quality, R&D, Product Development, Manufacturing or Industrial Operations
- Practical experience with quality tools, risk assessment, validation, root cause analysis and corrective actions
- Understanding of product development and manufacturing processes
- Unrestricted work rights in Australia
- Australian citizenship or permanent residency, or a valid visa with unrestricted work rights in Australia
- Applicants requiring employer sponsorship or having restrictions on working rights will not be considered
- Knowledge of product functionality, components, possible failure modes, serviceability or field quality is an advantage
- Experience in Cooking products or another appliance category is an advantage
- Strong analytical and problem-solving skills
- Effective cross-functional communication and collaboration
- Project management and prioritisation skills
- Ability to work independently in a global team environment
- Comfort working with data, quality systems and digital tools
Benefits
Comp & perks- Exclusive discounts on Electrolux products for you, your family, and friends
- Free onsite parking
- Mentorship Program supporting personal and professional development
- Annual onsite flu shots
- Annual onsite skin checks
- Wellness sessions and webinars supporting physical and mental health
- Diversity, equity, and inclusion initiatives supported by a dedicated DEI Committee
- Ongoing investment in employee development