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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in NGS library construction, cell culture, and tissue handling, with strong problem-solving abilities and excellent communication skills. Capable of delivering customer training and managing technical applications while collaborating effectively with multidisciplinary teams.
Highest-signal resume keywords
NGS Library ConstructionCell Culture and Tissue HandlingNucleic Acids and Protein Analytical MethodsFluent in French and EnglishAccount Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
NGS Sequencing InstrumentSequencing Run Set UpNGS Sample and Library Prep WorkflowsCell BiologyMicroscopyMultiomicsWet-Lab Data GenerationExperimental DesignBiochemistry/Assay Design
Soft Skills
Problem-Solving AbilityExcellent CommunicationRelationship BuildingCollaborationAdaptability
Tools & Technologies
Service CRM Software
Industry Keywords
Technical ApplicationsCustomer TrainingBeta TestsPre- and Post-Sale ActivitiesCustomer Support
About the role
Key responsibilities & impact- Frequently travel to customer sites
- Troubleshoot issues related to technical skills, biochemistry/assay design, experimental design, software, and instruments
- Support commercial teams and customers with technical applications and provide product training
- Train and support distributor networks
- Provide strategic and competitive feedback to marketing and product development teams
- Independently lead or manage beta tests at customer sites
- Collaborate with key decision-makers and senior managers on significant technical issues
- Assist sales and marketing with pre- and post-sale strategic activities
- Deliver customer training and workshops in person and remotely
- Use service CRM software to identify and document customer opportunities
- Collaborate with internal partners to resolve customer issues and improve processes
- Travel internationally up to 80%
Requirements
What you’ll need- Bachelors degree with 4+ years or Masters degree with 2+ years in NGS library construction (a combination of experience and education may be considered)
- Hands-on experience with cell culture and tissue handling required
- Experience with NGS sequencing instrument and sequencing run set up along with NGS sample and library prep workflows is preferred
- Experience with cell biology, microscopy, and multiomics is preferred
- Skilled in nucleic acids and protein analytical methods
- Generate high quality and reproducible wet-lab data from established protocols
- Demonstrated account management skills
- Fluent in French and English is a must
- Must be highly motivated and have strong problem-solving ability
- Excellent communication and strong relationship building skills
- Highly collaborative and adaptable; able to work well within multidisciplinary teams
- High degree of comfort navigating technical project discussions
- Must be able to work independently and as a team player
- Frequently moves boxes weighing up to 20 pounds
- Must be flexible in working hours as this position may require customer support during non-regular business hours
Benefits
Comp & perks- Stock options
- Sales commission
- Remote work arrangement
- Flexible working hours
- Customer training and workshops, both in-person and remote