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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Accounts Receivable management, including collection strategies, risk analysis, and compliance with financial regulations. Proven ability to lead teams, drive process improvements, and achieve key performance indicators in a high-volume environment.
Highest-signal resume keywords
Accounts Receivable ManagementB2B Customer Portfolio ManagementCollection NegotiationsAdvanced Microsoft Excel SkillsKnowledge of SAT/CFDI Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Collection StrategiesAging AnalysisDispute ResolutionAccount ReconciliationFinancial Risk IdentificationCash Collection TargetsPortfolio ControlProcess ImprovementKPI AchievementLoan Lifecycle Management
Soft Skills
Team LeadershipCoaching and DevelopmentStrong Communication SkillsNegotiation and InfluencingProblem-Solving
Industry Keywords
B2B CollectionsOrder-to-Cash ProcessesFinancial RegulationsSOFOMMexican Invoicing Requirements
About the role
Key responsibilities & impact- Lead and strengthen the Collections team.
- Manage the Accounts Receivable portfolio and reduce past-due balances.
- Achieve collection KPIs, including DSO, aging, past-due balance, and cash collection targets.
- Oversee complex B2B customer accounts.
- Identify collection risks and root causes and drive action plans.
- Coordinate with Billing, Cash Application, Customer Care, Commercial, Finance, and other stakeholders to accelerate issue resolution and payment.
- Coach collectors and monitor team performance.
- Escalate high-risk accounts.
- Support process improvements.
- Ensure execution of customer-specific billing and collection requirements.
- Control and oversee the SOFOM loan portfolio.
- Lead portfolio management, collections, risk analysis, dispute resolution, cross-functional coordination, customer meetings, escalations, projects, and compliance resolutions.
Requirements
What you’ll need- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- Minimum 5 years of experience in Accounts Receivable, Credit & Collections, or related financial functions.
- Previous experience managing complex B2B customer portfolios.
- Demonstrated experience in collection negotiations, account reconciliation, dispute resolution, and aging analysis.
- Previous experience leading, supervising, or coaching teams.
- Advanced Microsoft Excel skills.
- Strong understanding of Accounts Receivable and Order-to-Cash processes.
- Knowledge of Mexican invoicing requirements and SAT/CFDI regulations.
- Advanced English proficiency, with the ability to participate in business meetings and communicate with regional or global stakeholders.
- Candidates must be willing to comply with a pre-employment background check.
- Ability to coach, develop, motivate, and hold team members accountable for results.
- Strong ability to analyze aging, customer balances, payment behavior, disputes, and portfolio trends.
- Strong negotiation and influencing skills, particularly with complex or high-value B2B customers.
- Ability to identify financial risks and focus resources on accounts and actions with the highest business impact.
- Strong written and verbal communication skills, including interaction with customers and senior internal stakeholders.
- Ability to identify root causes and coordinate solutions across multiple functions.
- Strong discipline in tracking commitments, actions, deadlines, and customer follow-up.
- Ability to balance customer relationships with financial objectives and collection requirements.
- Strong ownership of DSO, past-due reduction, cash collection, and portfolio quality.
- Ability to work effectively across Finance, Commercial, Operations, Billing, and Customer Service teams.
- Ability to identify inefficiencies and implement sustainable improvements.
- Ability to operate effectively in a high-volume, changing, and deadline-driven environment.
- Knowledge of the operational and regulatory processes of regulated financial entities such as a SOFOM or banking institution, including loan lifecycle management, portfolio control, and compliance with applicable financial regulations.
Benefits
Comp & perks- Competitive base salary
- Annual bonus
- Savings fund and savings account
- Retirement plan with company contribution
- Grocery and restaurant vouchers
- Support for sports activities
- Medical and life insurance
- Flexible schedules
- Hybrid work model
- Free parking