FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing retail strategies within the luxury beauty sector, focusing on sales growth, productivity improvement, and exceptional customer experience. Proven ability to lead and coach teams, utilizing analytical skills to drive performance and operational excellence.
Highest-signal resume keywords
Luxury Retail LeadershipSales Growth ManagementPerformance Data AnalysisClientelling ExpertiseTeam Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail Strategy DevelopmentSales Productivity ImprovementBudget ManagementForecastingPerformance Measurement
Soft Skills
Engaging Leadership StyleRelationship BuildingCoachingInfluencing Skills
Industry Keywords
Luxury BeautySkincarePremium RetailCustomer ExperienceField Leadership
About the role
Key responsibilities & impact- Develop and deliver the UK & Ireland retail strategy with the Commercial Director
- Own retail sales, productivity and controllable cost targets, driving sustainable and profitable growth
- Translate annual commercial plans into regional and store-level objectives with defined success measures
- Lead trading reviews using performance data and field insight to identify opportunities and address underperformance
- Drive improvements in conversion, average transaction value, treatment bookings, repeat visitation and sales productivity
- Strengthen premium in-store business through exceptional service, skincare expertise and clientelling
- Lead, coach and develop Area Managers and build a high-performance retail culture
- Establish expectations, performance measures and review processes across retail roles
- Partner with HR on recruitment, talent development, succession planning and performance management
- Maintain a strong field presence through store visits, coaching leaders and resolving performance barriers
- Set and uphold luxury service, personalised consultation, customer journey and ELEMIS brand standards
- Improve in-store experience using customer feedback, retail partner insight and performance data
- Drive treatment engagement, booking utilisation, product-sales conversion and repeat visits
- Partner with Education to identify capability gaps and deliver training priorities
- Build relationships with retail partners and improve execution
- Represent retail in cross-functional planning and ensure field insight informs commercial decisions
- Oversee retail operations, promotional activity and brand-standard execution
- Address stock availability and operational barriers to sales
- Provide the Commercial Director with performance updates, forecasts, risks and recommendations
- Spend most time in the field across the UK & Ireland, with limited time in Baker Street offices
Requirements
What you’ll need- Significant leadership experience within luxury beauty, skincare or premium retail, with responsibility for a substantial multi-site operation
- Proven track record of delivering sales growth, improving retail productivity and managing costs
- Experience leading a Field Leadership team, with evidence of building strong teams and developing future talent
- Ability to turn commercial strategy into clear, practical plans that teams can execute
- Strong analytical and financial skills, with confidence using trading data, budgets and forecasts to guide decisions
- Visible and engaging leadership style, combining strategic judgement with effective coaching in the field
- Deep understanding of luxury customer experience, clientelling and the role of skincare expertise and treatments in building loyalty
- Excellent relationship-building and influencing skills, with ability to work effectively across functions and with senior retail partners
- Passion for ELEMIS, its customers and delivering exceptional standards
- Willingness to travel regularly throughout the UK & Ireland
Benefits
Comp & perks- 27 days holiday per year
- Additional day off for your Birthday!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Annual Bonus
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme
- Season Ticket Loan
- Length of Service Awards
- Much, much more!