Account Executive – Enterprise, Telecommunications

ElevenLabs

. Build and manage a growing portfolio of enterprise telecommunications accounts to achieve revenue goals .

Posted 11/4/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise sales within the telecommunications sector, leveraging knowledge of conversational AI and generative AI to drive customer engagement and revenue growth. Proven ability to navigate complex sales cycles and build relationships with C-suite executives while delivering measurable value through innovative solutions.

Highest-signal resume keywords

Enterprise Sales ExperienceConversational AI ExpertiseTelecommunications Industry KnowledgeRelationship Building at C-Suite LevelComplex Sales Cycle Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SaaS SalesGenerative AILLM-Based ProductsAPI-Driven PlatformsAccount Strategy DevelopmentCustomer Experience SolutionsTechnical Buyer EngagementProcurement Process NavigationValue-Based Solution SellingMulti-Stakeholder Sales Management

Soft Skills

Strong Executive PresenceAutonomous OperationEffective Cross-Functional PartnershipAdaptability in High-Growth EnvironmentsRelationship Building

Tools & Technologies

CCaaSCRM SystemsVoice TechnologyContact Center SolutionsOperational Technology Ecosystems

Industry Keywords

TelecommunicationsCustomer CareTechnical SupportSalesRetentionBillingCollectionsField ServiceEmployee EnablementMultilingual Communications

About the role

Key responsibilities & impact

Build and manage a growing portfolio of enterprise telecommunications accounts to achieve revenue goals
Identify opportunities for conversational AI to drive growth, automation, or cost efficiency across customer care, technical support, sales, retention, billing, collections, field service, employee enablement, and multilingual communications
Develop and maintain expertise in telecommunications and conversational AI landscapes, customer priorities, competitive solutions, emerging technologies, and customer expectations
Demonstrate how ElevenLabs’ voice technology creates value across contact centers, virtual agents, in-app assistants, outbound communications, branded voice experiences, and creative content
Develop and execute account strategies across Customer Experience, Care and Operations, Digital and Product, IT and Engineering, Marketing, and Procurement
Land one high-impact use case and expand across business units, customer journeys, and markets
Navigate telecommunications environments and identify integration opportunities with contact center, CCaaS, CRM, and operational technology ecosystems
Partner with Forward Deployed Engineers to design solutions, manage customer Proofs of Value, and establish paths to scaled production deployment
Educate customers on generative AI and voice
Help shape ElevenLabs’ telecommunications playbook, including ICP, messaging, use cases, and customer references
Drive ElevenLabs’ growth across the telecommunications industry

Requirements

What you’ll need

7+ years of quota-carrying enterprise sales experience in SaaS or technology
Experience with AI, generative AI, LLM-based products, or API-driven platforms is ideal
Experience selling to telecommunications companies, including wireless carriers, broadband providers, cable companies, or other communications service providers
Established network and strong relationships across the telecommunications industry
Proven success closing seven-figure deals and managing complex, multi-stakeholder sales cycles
Experience selling to technical buyers in Product, Engineering, IT, and Architecture
Experience selling to business buyers across Customer Experience, Care, Operations, Digital, and Marketing
Ability to understand customer businesses, operational environments, and success requirements, and translate ElevenLabs’ capabilities into measurable-value solutions
Proficiency navigating enterprise procurement, security, legal, and technical validation processes
Ability to operate autonomously and partner effectively across functions
Strong executive presence and ability to build relationships at C-suite and senior leadership levels
Willingness to travel frequently for onsite customer meetings and industry events
Comfort operating in an early-stage, high-growth environment with ambiguity and evolving priorities
Passion for voice and audio AI and its potential to transform telecommunications customer experience
Ability to operate across EST, CST, or PST time zones

Benefits

Comp & perks

Annual discretionary professional development stipend
Annual discretionary stipend for social travel to meet colleagues
Annual team offsite in a new location each year
Monthly co-working stipend for employees not near a main hub
Option to work from one of the company offices
Innovative culture and growth opportunities