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Company Operations Lead
ElevenLabs. Own the infrastructure that enables ElevenLabs to maintain velocity while scaling .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and leading Strategy & Operations functions, with a strong focus on AI enablement, operational excellence, and stakeholder management in high-growth technology environments.
Highest-signal resume keywords
Strategy & Operations LeadershipAI Enablement FrameworkStakeholder ManagementSystems-Building ExperienceOperational Excellence Standards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Strategic PlanningOKR PlanningWorkforce PlanningHeadcount PlanningProblem-SolvingCross-Functional CollaborationKnowledge ManagementAutomation IdentificationGovernance SystemsAI Tooling Fluency
Soft Skills
Exceptional Stakeholder ManagementTeam LeadershipCollaboration
Industry Keywords
High-Growth TechnologyBizOpsChief of StaffConsultingInternal ToolingAgentification
About the role
Key responsibilities & impact- Own the infrastructure that enables ElevenLabs to maintain velocity while scaling
- Establish the operating layer for a 50-country, hybrid organization
- Drive the strategic planning cadence that keeps leadership aligned
- Deploy a lean team of strategic generalists against urgent cross-functional challenges
- Run OKR planning, workforce planning, and headcount planning cycles
- Build and maintain systems of record, organizational taxonomy and governance, and knowledge management systems
- Own the internal AI enablement framework, including tool access and rollout
- Identify opportunities for agents and automation to accelerate functional operations
- Build learning opportunities and champions programmes to drive AI adoption
- Collaborate with Security, IT, and the Automations team
- Define operational excellence standards and embed them across the company
- Deploy embedded operators, establish best practices, upskill teams, and hand off completed work
Requirements
What you’ll need- Proven experience building and leading a Strategy & Operations or BizOps function at a high-growth technology company, ideally through a meaningful scaling inflection
- Experience standing up functions and systems from scratch and handing them off
- Structured problem-solving background in strategy consulting, BizOps, a Chief of Staff role with genuine strategic scope, or an operator role requiring systems-building and executive influence
- Strong AI and tooling fluency
- Exceptional stakeholder management skills
- Experience partnering with founders and Leads in a flat, high-velocity environment
- Bonus: experience scaling through a 200 → 2,000+ person inflection
- Bonus: background spanning consulting and operator roles
- Bonus: familiarity with knowledge management, AI agentification, or internal tooling
- Formal experience, certifications, and degrees are explicitly not required
Benefits
Comp & perks- Annual discretionary professional development stipend
- Annual discretionary stipend for social travel to meet colleagues
- Annual company offsite
- Monthly co-working stipend for those not near a main hub
- Flexible remote work arrangement
- Global team environment
- Growth opportunities beyond immediate role and responsibilities