Deployment Strategist

ElevenLabs

. Meet with strategic customers to understand their AI transformation goals and identify pain points around customer-facing and operational workflows .

Posted 10/4/2026full-timeRemote • ColombiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI transformation and customer engagement, with a strong focus on delivering measurable business outcomes through effective collaboration and technical solutions. Proficient in managing complex projects and navigating enterprise sales cycles while providing strategic insights to customers.

Highest-signal resume keywords

AI TransformationEnterprise Customer ExperiencePython ProficiencyAPI IntegrationChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI SolutionsProduct DevelopmentDelivery ManagementUse Case IdentificationAgent DesignOrchestrationProduction ReadinessTechnical AptitudeWorkflow MappingDeal Structuring

Soft Skills

Excellent CommunicationProblem-SolvingOwnershipAdaptabilityCultural Awareness

Tools & Technologies

ElevenAgentsAI Agent FrameworksCommon LLMCustomer Engineering ToolsDemo Delivery Tools

Industry Keywords

Enterprise Sales CyclesGTM PartnersCustomer EngagementField InsightsTechnical Capacity

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Meet with strategic customers to understand their AI transformation goals and identify pain points around customer-facing and operational workflows
Own flagship deals end-to-end, including identifying use cases, structuring commercial terms, and driving deals to close
Embed deeply with strategic customers, act as a trusted partner, and own delivery outcomes
Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to implement them
Guide customers on best practices for deploying ElevenAgents, including agent design, orchestration, and production readiness
Scope potential applications in new industries and expand AI solutions across sectors globally
Present work results and future proposals to technical teams and C-suite executives
Collaborate with Research teams to feed field insights into the platform and models
Build and deliver demos of ElevenAgents and broader AI technology
Collaborate with customer engineering and executive teams to bring agents to production and deliver measurable business outcomes

Requirements

What you’ll need

3+ years of experience working with customers in a technical capacity
Direct enterprise customer experience is preferred
Experience in product development, delivery, and change management
Comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners
Basic proficiency in Python and familiarity with API integration
Excellent communication and problem-solving skills
Proven track record of taking ownership of complex, ambiguous projects and delivering results
Adaptability to work across different customer environments, industries, and technical use cases
Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks
Ability to creatively map enterprise use cases and workflows to AI systems
Fluency in English and Spanish
Deep understanding of regional and cultural nuances
Ability to travel regularly for customer onsite engagements

Benefits

Comp & perks

Annual discretionary professional development stipend
Annual discretionary stipend for meeting colleagues
Annual company offsite
Monthly co-working stipend for those not near a main hub
Remote-first work arrangement
Global team environment