Product, Technical Communications

ElevenLabs

. Develop and articulate the long-term vision for human-AI interaction and products for developers and businesses .

Posted 10/13/2026full-timeRemote • New York • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product and technical communications, with a strong ability to craft compelling narratives from complex technical topics. Proven track record in leading product launches and managing incident responses within a fast-paced B2B technology environment.

Highest-signal resume keywords

Product Communications ExperienceCampaign ExecutionExceptional Writing SkillsTechnical Narrative DevelopmentIncident Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product Launch ManagementTechnical WritingNarrative DevelopmentCampaign StrategyIncident Response

Soft Skills

StorytellingRelationship BuildingCross-Functional Collaboration

Tools & Technologies

AI Voice PlatformsAI Audio PlatformsAI Video PlatformsAI Image PlatformsAI Music Platforms

Industry Keywords

B2B TechnologyIndependent Media LandscapeProduct MarketingSecurity CommunicationsSafety Communications

About the role

Key responsibilities & impact

Develop and articulate the long-term vision for human-AI interaction and products for developers and businesses
Shape product narratives, particularly for ElevenAgents, around emerging needs and trends
Lead storytelling and communications for major product launches with product marketing
Run campaigns between product launches to demonstrate platform value
Own security, privacy, and safety communications
Manage incident responses as part of a cross-functional team
Produce written materials including keynotes, talk tracks, social posts, and press releases
Create product demos showcasing ElevenLabs technology
Build the profile of technical and product leadership through points of view, media, social, and event appearances
Develop relationships with journalists, Substack writers, podcasters, technical creators, and other influencers
Support communications for ElevenLabs, an AI research and product company offering AI voice, audio, video, image, music, and agent platforms

Requirements

What you’ll need

Product or technical communications experience at a fast-paced B2B technology company, or experience building AI/software products
Track record of leading significant launches and effective product campaigns between launches
Exceptional writing across different formats
Ability to turn complex technical topics into compelling narratives
Experience working with security, safety, and engineering teams
Experience managing incidents
Deep understanding of the independent media landscape
Relationships with influential commentators
Track record of excellence in product building, campaign execution, or another entrepreneurial endeavor
Ability to operate in GMT-5 to GMT-4 timezones
Must currently reside on the US East Coast

Benefits

Comp & perks

Annual discretionary professional development stipend
Annual discretionary stipend for social travel to meet colleagues
Annual company offsite
Monthly co-working stipend for employees not near a main hub
Remote-first work arrangement
Option to work from the New York office