Strategic Account Executive – Retail & Consumer

ElevenLabs

. Build and manage a growing portfolio of strategic accounts across the Nordics, primarily Retail and Consumer brands .

Posted 11/2/2026full-timeRemote • Sweden, DenmarkSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic sales within the SaaS and technology sectors, with a strong focus on conversational AI and customer engagement solutions. Proven ability to build relationships with C-suite executives and navigate complex procurement processes in the Nordics retail landscape.

Highest-signal resume keywords

7+ Years Quota-Carrying Strategic Sales ExperienceConversational AI ExpertiseStrong Executive PresenceNetwork in Nordics Retail LandscapeAbility to Translate Technology into Business Value

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic SalesConversational AICustomer EngagementContact Center AutomationAccount Strategy DevelopmentDeal ClosingComplex Sales Cycle ManagementAI Voice TechnologyIVR ModernizationAPI-Driven Platforms

Soft Skills

Relationship BuildingConsultative SellingClient Satisfaction FocusAdaptability in High-Growth Environments

Industry Keywords

Nordics RetailGenerative AIVoice InterfacesCustomer SupportEnterprise ProcurementLegal ProcessesC-Suite AdvisoryOperational EfficiencyEmerging TrendsVirtual Agents

About the role

Key responsibilities & impact

Build and manage a growing portfolio of strategic accounts across the Nordics, primarily Retail and Consumer brands
Identify new business opportunities for conversational AI, ElevenAgents, customer engagement, contact center automation, and operational efficiency
Lead consultative, multi-stakeholder sales cycles
Build business cases translating AI voice technology into measurable business value
Develop and maintain knowledge of the conversational AI landscape, customer use cases, competitive solutions, and emerging trends
Demonstrate or develop expertise in conversational AI, customer support, virtual agents, IVR modernization, and in-app assistants
Develop and execute account strategies to expand ElevenLabs' presence in the Nordics retail sector
Navigate complex procurement and organizational structures
Partner with Customer Success, FDEs, and Solutions Engineering on onboarding, deployment, and account expansion
Advise C-suite and senior operations leaders on generative AI, voice interfaces, and conversational agents

Requirements

What you’ll need

7+ years of quota-carrying strategic sales experience in SaaS or technology
Ideally exposure to AI, generative AI, LLM-based products, or API-driven platforms
Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement
Well-connected in the Nordics retail landscape
Existing network of senior individuals
Strong executive presence and ability to build relationships at the C-suite and board level
Experience selling technical solutions to product and engineering leaders
Ability to translate complex technology into business value
Deep understanding of enterprise procurement and legal processes in the Nordics
Ability to accelerate deal velocity within complex organizational structures
Comfort operating in an early-stage, high-growth environment
Passion for voice and audio AI
Customer- and product-driven mentality prioritizing client satisfaction and scale
Native or full professional proficiency in Swedish or Danish
Strong English for internal collaboration

Benefits

Comp & perks

Annual discretionary professional development stipend
Annual discretionary stipend for meeting colleagues
Annual team offsite
Monthly co-working stipend for employees not near a main hub
Remote work option
Office work option in Stockholm