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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical assistance and training on ice cream machines, with a strong foundation in Refrigeration and Commercial Refrigeration principles. Proficient in customer engagement and support, with the ability to communicate effectively in both English and Spanish.
Highest-signal resume keywords
Bachelor's Degree In RefrigerationCommercial Refrigeration KnowledgeTechnical Support ExperienceProficiency In Microsoft OfficeConversational Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Refrigeration PrinciplesElectrical KnowledgeCommercial RefrigerationTechnical AssistanceTraining Delivery
Soft Skills
Customer EngagementCommunication SkillsWillingness To Travel
Tools & Technologies
Microsoft OfficePower BIArtificial Intelligence Tools
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Ice Cream MachinesTechnical SupportTrade ShowsEquipment Sanitization
About the role
Key responsibilities & impact- Provide technical assistance to customers and support the Sales team
- Advise customers on products and their applications
- Conduct online and in-person training on the operation and sanitization of equipment (ice cream machines)
- Provide online and in-person technical support
- Participate in ice cream industry trade shows and events, representing the company in a technical capacity
Requirements
What you’ll need- Bachelor's degree in Refrigeration
- Basic knowledge of Electrical or Electronics
- Basic knowledge of Commercial Refrigeration, particularly ice cream machines
- Conversational Spanish and/or English
- Basic computer skills
- Proficiency in Microsoft Office, Power BI, and Artificial Intelligence tools
- Willingness to travel
- A current and valid driver's license — mandatory requirement
Benefits
Comp & perks- Comprehensive medical insurance for you and your dependents
- Dental insurance (optional)
- Meal allowance
- TotalPass
- Exclusive discounts on Elgin products
- Life insurance
