Associate Design Director – Employer Experience

Eli Lilly and Company

. Lead design for the Lilly Employer platform .

Posted 10/28/2026full-timeRemote • United StatesLead💰 $129,000 - $253,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive design expertise with a focus on delivering human-centered digital experiences in healthcare and regulated industries. Proven ability to lead and mentor design teams while fostering collaboration across cross-functional partners.

Highest-signal resume keywords

Design LeadershipHuman Centered DesignTeam Building and MentoringDigital Experience DeliveryHealthcare Industry Expertise

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Design ExperienceDesign ResearchPrototypingUser Insights AnalysisNarrative CraftingInteractive Proof-of-ConceptsDigital Experience DesignFront-End Libraries FamiliarityComplex Problem SolvingDesign Quality Assurance

Soft Skills

Verbal CommunicationWritten CommunicationCollaborationMentoringStakeholder Presentation

Certifications & Qualifications

BA/BS in Human Computer InteractionHigh School Diploma/GED

Industry Keywords

HealthcarePharmaceuticalsRegulated IndustriesUser JourneysEnrollment ProcessesDesign VisionDesign Quality BarCross-Functional CollaborationImplementationReporting

About the role

Key responsibilities & impact

Lead design for the Lilly Employer platform
Set the design vision and quality bar for the platform
Design flagship experiences hands-on
Grow a team of designers as the product matures
Oversee employer journeys including comparing coverage options, building programs, implementation, reporting, and renewal
Oversee employee journeys including enrollment, clinician visits, prescription fulfillment, and coaching
Lead design for buying tools, data and reporting experiences, enrollment and care journeys, and platform marketing
Oversee internal and external design collaborators
Turn complex and ambiguous problems into actionable design prompts
Articulate solutions through narrative crafting and interactive proof-of-concepts
Mentor, guide, and critique designers to elevate design quality
Contribute directly to storytelling, prototypes, and interface artifacts
Present design decisions and rationale to non-technical and executive-level stakeholders
Determine when to proceed or pivot based on user insights and subject-matter expertise
Partner with design, engineering, product, business, and other functions to deliver human-centered healthcare experiences

Requirements

What you’ll need

8–10+ years of design experience
3+ years leading designers or setting design direction for a product or portfolio in complex environments
High school diploma/GED with 10+ years of experience in design and/or design research
Authorized to work in the United States on a full-time basis
BA/BS in Human Computer Interaction, design, or a closely related field preferred
Deep expertise in design with a strong track record of delivering digital experiences in native and web applications
Ability to balance integration and iteration against measurable priorities, results, and business impact
Ability to create and maintain collaborative relationships with cross-functional leaders and external partners
Exemplary verbal and written communication skills
History leading design teams in healthcare, pharmaceuticals, or other highly regulated industries
Experience hiring, building, and growing design teams
Understanding of contemporary development processes
Familiarity with modern front-end libraries and frameworks

Benefits

Comp & perks

Company bonus depending in part on company and individual performance
Company-sponsored 401(k)
Pension
Vacation benefits
Medical benefits
Dental benefits
Vision benefits
Prescription drug benefits
Healthcare and/or dependent day care flexible spending accounts
Life insurance and death benefits
Time off and leave of absence benefits
Well-being benefits, including employee assistance program and fitness benefits
Employee clubs and activities
Employee resource groups (ERGs)