Content Operations Associate

Eli Lilly and Company

. Partner with brands and internal and external partners to implement brand content strategy across the content supply chain .

Posted 10/6/2026full-timeRemote • United StatesJuniorMid-Level💰 $60,000 - $143,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and capacity planning within regulated industries, ensuring compliance with quality standards and effective resource allocation. Proficient in utilizing content supply chain tools and methodologies to drive project success and operational efficiency.

Highest-signal resume keywords

Project Management SystemsContent Supply Chain ToolsCapacity PlanningRegulated Industry ExperienceProject Management Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementCapacity ManagementData AnalysisWorkflow OptimizationQuality Management

Soft Skills

Cross-Functional CollaborationProblem SolvingTraining and Upskilling

Tools & Technologies

WrikeWorkfrontJiraAsanaTrello

Certifications & Qualifications

Project Management Certification

Industry Keywords

Regulated IndustryCompliance StandardsFDA RequirementsContent StandardsMarketing Operations

About the role

Key responsibilities & impact

Partner with brands and internal and external partners to implement brand content strategy across the content supply chain
Supervise a portfolio of assigned brand projects
Define, oversee, and maintain timelines for brand content, projects, and backlog
Ensure timely and successful project delivery according to marketing needs and objectives
Use system tools to improve throughput, velocity, speed, rework, deviations, team capacity, and resource planning
Review timelines and capacity constraints
Ensure accurate measurement, forecasting, data, and progress across content supply chain systems
Check work thoroughly between content supply chain systems and handoffs
Identify and resolve issues before they impact the business
Train and upskill cross-functional partners on content supply chain systems, workflows, tasks, and results
Partner in the deviation process, log deviations using the quality management system, and support investigations and prevention
Coordinate with cross-functional peers to assess resource capacity and address resource constraints
Develop relationships with agencies, vendors, and internal capabilities
Report to the Senior Director, Content Operations
Travel 0–10%

Requirements

What you’ll need

Bachelor’s degree
2+ years of experience working on projects supporting a regulated industry (e.g., pharma)
2+ years of experience with capacity and project management systems (e.g., Wrike/Workfront/Jira)
Must be authorized to work in the United States on a full-time basis; Lilly will not provide work authorization or visa sponsorship
Understanding of Lilly’s compliance standards and quality requirements, including CIQ, MLRO processes, AI technologies, content standards, and FDA requirements
Deep technical understanding of content supply chain tools, tasks, workflows, and interdependencies
Deep understanding of project management systems, data, interdependencies, and workflows
Additional preferences include project management certification, product launch experience, marketing operations experience, promotional approval systems experience, and experience with project management software such as Workfront, Wrike, Scope Deliver, Jira, Workamajig, Asana, and Trello

Benefits

Comp & perks

Company bonus depending in part on company and individual performance
Company-sponsored 401(k)
Pension
Vacation benefits
Medical, dental, vision and prescription drug benefits
Healthcare and/or dependent day care flexible spending accounts
Life insurance and death benefits
Time off and leave of absence benefits
Employee assistance program
Fitness benefits
Employee clubs and activities