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Director – Product Management
Eli Lilly and Company. Define and implement the EMEA product strategy, roadmap, timeline, and requirements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on consumer-centered solutions, particularly in e-commerce and digital health sectors. Proven ability to align product strategies with consumer satisfaction goals and regulatory requirements across EMEA markets.
Highest-signal resume keywords
Product Management ExperienceConsumer-Centered DesignE-Commerce StrategyHealth Technology AssessmentStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRoadmap DevelopmentConsumer Journey MappingData-Driven InsightsUX Quality AdvocacyDigital Health Product LaunchThird-Party Solution EvaluationHealth Data Privacy KnowledgeNational Medicines RegulationUser Experience Principles
Soft Skills
LeadershipCritical ThinkingBusiness AcumenConsumer EmpathyCollaboration
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
EMEA MarketsE-CommerceDirect-to-ConsumerOnline PharmacyTelehealthNational Health ServicePrivate PrescribingHealth-System PartnershipsConsumer Product Best PracticesPharma Industry Codes of Practice
About the role
Key responsibilities & impact- Define and implement the EMEA product strategy, roadmap, timeline, and requirements
- Align product initiatives with consumer satisfaction goals, business outcomes, CSAT/NPS impact, and portfolio delivery
- Represent the product team and incorporate insights into future strategy
- Define how LillyDirect adapts to markets where private prescribing and online pharmacy models operate alongside a national health service
- Foster a collaborative, team-first product culture
- Partner with business and operations collaborators, engineering, design, and third-party vendors
- Translate consumer operations goals into product vision and actionable strategy
- Collaborate with design and engineering on scalable, consumer-centered solutions
- Evaluate online pharmacy, telehealth, and health-system partner technologies and solutions
- Champion consumer feedback, CSAT trends, and qualitative research in product priorities
- Understand end-to-end consumer journeys across desktop, mobile web, app, chat, email, and phone
- Advocate for UX quality and accessibility and reduce consumer friction using data-driven insights
- Partner with engineering leadership on architectural trade-offs and establish technical standards
- Ensure scalable, modular solutions that support product expansion
- Apply knowledge of health-data privacy requirements, open banking, and national health app ecosystems
- Build relationships with stakeholders and serve as an internal subject matter expert on consumer product best practices
- Represent LillyDirect's consumer product vision in industry forums and contribute to customer-experience thought leadership
Requirements
What you’ll need- Bachelor's degree
- 10+ years of product management experience
- Demonstrated experience leading and managing consumer product portfolios at a high-growth e-commerce or direct-to-consumer company
- Extensive experience partnering and working with engineering teams
- Experience evaluating third-party solutions and engaging with external vendors
- Authorized to work in the United States on a full-time basis
- 5+ years of product management experience shipping products within EMEA markets
- Proven track record of driving measurable impact in an e-commerce setting
- Experience launching or operating digital health products in EMEA, ideally within a publicly funded, multi-payer healthcare system
- Working knowledge of national-level medicines regulation, health technology assessment, and pharma industry codes of practice
- Familiarity with regional health bodies, primary care, and prescribing and referral pathways within a national health service
- Experience with nationally regulated online pharmacy and private prescribing models
- Deep understanding of user experience principles and human-centered design
- Background managing web and mobile app consumer experiences
- Exceptional leadership and critical thinking skills with strong business acumen and consumer empathy
- No work authorization or visa sponsorship provided
Benefits
Comp & perks- Company bonus depending in part on company and individual performance
- Company-sponsored 401(k)
- Pension
- Vacation benefits
- Medical, dental, vision, and prescription drug benefits
- Healthcare and/or dependent day care flexible spending accounts
- Life insurance and death benefits
- Time off and leave of absence benefits
- Well-being benefits, including employee assistance program, fitness benefits, and employee clubs and activities
- Remote-eligible work arrangement
- Occasional travel to company hubs for team planning and key moments