Director – Product Management

Eli Lilly and Company

. Define and implement the EMEA product strategy, roadmap, timeline, and requirements .

Posted 10/23/2026full-timeRemote • United StatesLead💰 $163,500 - $297,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining and implementing product strategies for consumer-focused solutions in the EMEA market, leveraging data-driven insights and user experience principles to enhance consumer journeys. Proven ability to lead cross-functional teams and manage stakeholder relationships while driving measurable impact in e-commerce settings.

Highest-signal resume keywords

Product Management ExperienceConsumer Product Portfolio LeadershipE-Commerce Impact MeasurementUser Experience PrinciplesHealth Technology Assessment Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Strategy DevelopmentRoadmap ImplementationData-Driven InsightsTechnical ScalabilityDigital Health Product LaunchConsumer Journey ImprovementThird-Party Solution EvaluationHealth Data Privacy KnowledgeHuman-Centered DesignMobile App Management

Soft Skills

Leadership SkillsCritical ThinkingBusiness EmpathyCollaborationConsumer Empathy

Tools & Technologies

Online Pharmacy SolutionsTelehealth PlatformsHealth-System PartnershipsConsumer Operations ToolsUX Research Tools

Industry Keywords

EMEA MarketsNational Health ServicesPrivate Prescribing ModelsE-CommercePharma Industry Codes of Practice

About the role

Key responsibilities & impact

Define and implement the EMEA product strategy, roadmap, timeline, and requirements
Align product initiatives with consumer satisfaction goals, business outcomes, CSAT/NPS impact, and consistent delivery across interconnected products
Provide product leadership and ensure insights inform future strategy
Define how LillyDirect adapts to markets with private prescribing, online pharmacy models, and national health services
Foster a collaborative, team-first culture across business, operations, engineering, design, and third-party vendors
Partner with consumer operations leads to translate goals into product vision and actionable strategy
Collaborate with design and engineering to create technically scalable, consumer-focused solutions
Evaluate technology and third-party solutions, including online pharmacy, telehealth, and health-system partners
Champion the consumer voice using CSAT trends and qualitative research to inform priorities
Improve end-to-end consumer journeys across desktop, mobile web, app, chat, email, and phone
Partner with Design and UXR to deliver intuitive, frictionless, accessible experiences
Use data-driven insights to reduce consumer friction and improve first-contact resolution rates
Assess architectural trade-offs with engineering leadership and establish scalable, modular technical standards
Apply working knowledge of health-data privacy, open banking, and national health app ecosystems
Build stakeholder relationships and serve as an internal subject matter expert on consumer product best practices
Represent LillyDirect's consumer product vision in industry forums and contribute to customer-experience thought leadership

Requirements

What you’ll need

Bachelor's degree
10+ years of product management experience
Demonstrated experience leading and managing consumer product portfolios at a high-growth e-commerce or direct-to-consumer company
Extensive experience partnering and working with engineering teams
Experience evaluating third-party solutions and engaging with external vendors
Authorized to work in the United States on a full-time basis
5+ years of product management experience shipping products within EMEA markets
Proven track record of driving measurable impact in an e-commerce setting
Experience launching or operating digital health products in EMEA, ideally within a publicly funded, multi-payer healthcare system
Working knowledge of national-level medicines regulation, health technology assessment, and pharma industry codes of practice
Familiarity with regional health bodies, primary care, and prescribing and referral pathways within a national health service
Experience with nationally regulated online pharmacy and private prescribing models
Deep understanding of user experience principles and human-centered design
Background managing web and mobile app consumer experiences
Exceptional leadership and critical thinking skills with strong business and consumer empathy

Benefits

Comp & perks

Company bonus depending in part on company and individual performance
Company-sponsored 401(k)
Pension
Vacation benefits
Medical, dental, vision, and prescription drug benefits
Flexible benefits, including healthcare and dependent day care flexible spending accounts
Life insurance and death benefits
Time off and leave of absence benefits
Well-being benefits, including employee assistance program, fitness benefits, and employee clubs and activities
Remote-eligible work arrangement
Occasional travel to company hubs for team planning and key moments