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Director – Product Management, EMEA
Eli Lilly and Company. Define and implement an EMEA product strategy, roadmap, timeline, and requirements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and implementing product strategies for consumer-focused digital health solutions, with a strong emphasis on user experience, collaboration across teams, and measurable impact in e-commerce settings. Possesses extensive knowledge of health-data privacy requirements and national health service frameworks within EMEA markets.
Highest-signal resume keywords
Product Management ExperienceConsumer Product Portfolio ManagementUser Experience PrinciplesDigital Health Product LaunchE-Commerce Impact Measurement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Strategy DevelopmentRoadmap ImplementationConsumer Satisfaction AnalysisTechnical Standards EstablishmentHealth Data Privacy KnowledgeDigital Health Solutions EvaluationE-Commerce OperationsMarket Adaptation StrategiesConsumer Journey MappingHuman-Centered Design
Soft Skills
Leadership SkillsCritical ThinkingBusiness EmpathyCollaborationCommunication
Tools & Technologies
Online Pharmacy SolutionsTelehealth PlatformsHealth-System PartnershipsConsumer Operations ToolsMobile App Development
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
EMEA MarketsNational Health ServicesHealth Technology AssessmentPharma Industry CodesPrivate Prescribing Models
About the role
Key responsibilities & impact- Define and implement an EMEA product strategy, roadmap, timeline, and requirements
- Align product initiatives with consumer satisfaction goals, business outcomes, CSAT/NPS impact, and consistent portfolio delivery
- Provide strategic direction across the LillyDirect Product team and use insights to inform future strategy
- Define how LillyDirect adapts to markets with private prescribing and online pharmacy models alongside national health services
- Foster a collaborative, team-first culture across business, operations, engineering, design, and third-party vendors
- Partner with consumer operations leads to translate goals into product vision and actionable strategy
- Collaborate with design and engineering to create consumer-centered, technically scalable solutions
- Evaluate technology and third-party solutions, including online pharmacy, telehealth, and health-system partners
- Champion the consumer voice using CSAT trends and qualitative research to set priorities
- Understand end-to-end consumer journeys across desktop, mobile web, app, chat, email, and phone
- Advocate for intuitive, accessible, frictionless user experiences and improve first-contact resolution
- Partner with engineering leadership on architectural trade-offs and establish scalable, modular technical standards
- Apply knowledge of health-data privacy requirements, open banking, and national health app ecosystems
- Build relationships with collaborators and serve as an internal subject matter expert on consumer product best practices
- Represent LillyDirect’s consumer product vision in industry forums and contribute to customer-experience thought leadership
Requirements
What you’ll need- Bachelor's degree
- 10+ years of product management experience
- Demonstrated experience leading and managing consumer product portfolios at a high-growth e-commerce or direct-to-consumer company
- Extensive experience partnering and working with engineering teams
- Experience evaluating third-party solutions and engaging with external vendors
- Authorized to work in the United States on a full-time basis
- 5+ years of product management experience shipping products within EMEA markets
- Proven track record of driving measurable impact in an e-commerce setting
- Experience launching or operating digital health products in EMEA, ideally within a publicly funded, multi-payer healthcare system
- Working knowledge of national-level medicines regulation, health technology assessment, and pharma industry codes of practice
- Familiarity with regional health bodies, primary care, and prescribing and referral pathways within a national health service
- Experience with nationally regulated online pharmacy and private prescribing models
- Deep understanding of user experience principles and human-centered design
- Background managing web and mobile app consumer experiences
- Exceptional leadership and critical thinking skills with strong business and consumer empathy
Benefits
Comp & perks- Company bonus depending, in part, on company and individual performance
- Company-sponsored 401(k)
- Pension
- Vacation benefits
- Medical benefits
- Dental benefits
- Vision benefits
- Prescription drug benefits
- Flexible benefits, including healthcare and/or dependent day care flexible spending accounts
- Life insurance and death benefits
- Time off and leave of absence benefits
- Well-being benefits, including employee assistance program, fitness benefits, and employee clubs and activities
- Remote-eligible work arrangement
- Occasional travel to hubs for team planning and key moments