Senior Director, Employer Program Management

Eli Lilly and Company

. Build and lead the Lilly Employer PMO .

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $166,500 - $244,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management and leadership, with a strong focus on establishing and optimizing PMOs, driving cross-functional collaboration, and leveraging AI for reporting automation. Proven ability to manage complex portfolios and deliver strategic business results through effective planning and execution.

Highest-signal resume keywords

Program ManagementPMO LeadershipAI Reporting AutomationKPI and OKR TrackingAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementCross-Functional LeadershipPortfolio ManagementChange ManagementKPI TrackingOKR DefinitionProcess OptimizationRisk ManagementPerformance ManagementDigital Health

Soft Skills

CoachingTeam LeadershipCommunicationCollaborationProblem-Solving

Tools & Technologies

Modern Delivery PlatformCRM SystemsAI ToolsReporting ToolsProject Management Software

Certifications & Qualifications

PMPPgMPMBA

Industry Keywords

Employer BenefitsPharmaceutical Commercial OperationsPBMsCompliance ProceduresCustomer Information Quality

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Build and lead the Lilly Employer PMO
Map current planning and reporting processes and remove unnecessary meetings, trackers, and reports
Establish a system of record and portfolio views for leadership using approved tools and AI to automate reporting and flag risks
Lead annual and quarterly planning to translate Employer strategy into a prioritized portfolio with owners, milestones, and success measures
Run capacity, dependency, and release readiness reviews with Employer Platforms, Tech@Lilly, BI&A, and functional leads
Provide leadership with a live view of in-flight work, risks, decisions, and results against business goals
Personally lead high-stakes programs across Field, Strategy and Marketing, Business Operations, Employer Platforms, and Business Development
Lead employer launches, CRM and platform go-lives, and product launch sequencing
Manage delivery with PBMs, platform partners, implementation vendors, and other external partners
Drive change management and confirm launched work delivers intended value
Build Legal, Medical, Regulatory, Privacy, and Ethics and Compliance review into plans
Lead, onboard, assign work to, coach, and scale a team of contract program and project managers
Raise program management capability through standards, templates, and coaching
Serve as an active member of the Lilly Employer Leadership Team
Operate within company policy, the Red Book, Customer Information Quality procedures and tools, and applicable compliance procedures

Requirements

What you’ll need

Bachelor’s degree
8+ years of experience in program management, commercial operations, or technology delivery, including 5+ years leading complex, cross-functional programs or a PMO
3+ years of experience leading program or project managers, including hiring, performance management, and development
Experience standing up or rebuilding a PMO
Experience defining and tracking program KPIs and OKRs and connecting delivery to business results
Fluency with a modern delivery platform as a system of record
Demonstrated use of AI to automate reporting and coordination
Track record of driving adoption of new processes, platforms, or launches across teams that do not report to them
Experience managing external partners and contract resources, including scope, onboarding, and performance
Working knowledge of agile, Kanban, and stage-gate approaches
Ability to turn a complex portfolio into a one-page update a senior leader can act on
Experience in employer benefits, PBMs, digital health, or pharmaceutical commercial operations
MBA or advanced degree preferred
PMP, PgMP, or equivalent certification preferred

Benefits

Comp & perks

Company bonus depending, in part, on company and individual performance
Company-sponsored 401(k)
Pension
Vacation benefits
Medical, dental, vision and prescription drug benefits
Flexible benefits, including healthcare and/or dependent day care flexible spending accounts
Life insurance and death benefits
Certain time off and leave of absence benefits
Well-being benefits, including employee assistance program, fitness benefits, and employee clubs and activities