Divisional Managing Director

Elior

. Develop and execute the Elior at Work divisional strategy .

Posted 10/30/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in developing and executing business strategies that drive sustainable growth and profitability in a multi-site service environment. Proven ability to build high-performing teams, manage client relationships, and ensure operational excellence while maintaining financial oversight.

Highest-signal resume keywords

Senior Leadership ExperienceBusiness Strategy DevelopmentClient Relationship ManagementFinancial AcumenTeam Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementPerformance ImprovementMarket AnalysisContract GrowthRevenue GrowthOperational ExcellenceBusiness DevelopmentClient RetentionInnovation RoadmapsCommercial Risk Management

Soft Skills

Exceptional CommunicationInfluencing SkillsMotivating and InspiringEngaged and AccountableTeam Player

Industry Keywords

Contract CateringFood ServiceMulti-Site OperationsClient Portfolio ManagementStrategic ReviewsPitchesTender NarrativesService QualityContinuous ImprovementGovernance

About the role

Key responsibilities & impact

Develop and execute the Elior at Work divisional strategy
Deliver annual revenue, sales, profit and budget commitments
Shape annual business plans, proposition development, growth priorities, innovation roadmaps and investment decisions
Grow market share through client retention, contract growth, organic growth, innovation and new business
Maintain control of overheads, resources and commercial risk while protecting service quality, margin and long-term value
Establish performance measures covering revenue growth, pipeline contribution, bid conversion, client retention, margin and return on investment
Build trusted relationships with senior clients and act as executive sponsor for key accounts
Ensure the division exceeds client expectations and delivers a distinctive value-added service proposition
Work with business development on go-to-market strategy, tender narratives, bid content, sales enablement and pitches
Partner with the Marketing Director to protect and grow the Elior at Work brand
Use client, consumer, market and competitor insight to develop commercially relevant propositions
Represent Elior at Work at pitches, strategic reviews, industry events and with external stakeholders
Lead the operational function and set standards for safety, quality, service, compliance and commercial delivery
Maintain engagement across a nationwide, multi-site portfolio
Promote continuous improvement and adoption of best practice
Ensure governance, management information and business reviews support evidence-based decisions
Build, lead and develop a high-performing senior operations and support-function team
Own succession, talent, capability and organisational planning
Create an inclusive and accountable culture
Advise the Managing Director – Business & Industry and collaborate with functional and divisional directors across Elior UK

Requirements

What you’ll need

Substantial experience in a senior director or equivalent leadership role, ideally within contract catering, food service or a related multi-site service environment
Strong record of developing and implementing business-led strategies that deliver sustainable growth, profitability, client retention, new business conversion and improved market position
Demonstrable accountability for a complex, multi-site operation and significant client portfolio
Proven success in retaining and developing senior client relationships, contributing to pitches, strategic reviews and bids, and delivering strong commercial outcomes
Experience leading senior leaders through change and building high-performing, accountable teams
Strong financial and commercial acumen, including ownership of budgets, forecasts, cost control and performance improvement
Exceptional communication and influencing skills, with the agility to engage credibly at board, client and front-line levels
Ability to move comfortably between long-term strategy and hands-on delivery in a complex, fast-paced environment
Motivating and Inspiring
Engaged and Accountable
Team Player
Developer of People
Thinking Outside of the Box
Courageous and Influential
Focused on the Front Line
Efficient in Execution