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Salesforce Administrator
ELYON International. Administer, configure, maintain, and enhance Salesforce environments supporting enterprise business operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Salesforce administration, including configuration, automation, and data management, while ensuring compliance with federal security and governance requirements. Proficient in translating business requirements into effective Salesforce solutions and supporting enterprise-scale implementations.
Highest-signal resume keywords
Salesforce AdministrationSalesforce Flow AutomationData Management PracticesUser Access SecuritySalesforce Reporting and Dashboards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationSalesforce AutomationData CleansingBusiness Requirements AnalysisTroubleshootingUser Acceptance TestingPlatform Performance MonitoringSystem Usage AnalysisSalesforce Custom ObjectsValidation Rules
Soft Skills
Analytical SkillsDocumentation SkillsProblem-Solving SkillsCommunication SkillsStakeholder Engagement
Tools & Technologies
SalesforceSalesforce Service CloudSalesforce Experience CloudSalesforce Health CloudSalesforce Government Cloud
Certifications & Qualifications
Salesforce Certified AdministratorSalesforce Certified Advanced AdministratorSalesforce Platform App Builder
Industry Keywords
Federal Security RequirementsEnterprise EnvironmentsAgile DeliveryDevSecOpsFederal Healthcare Programs
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Administer, configure, maintain, and enhance Salesforce environments supporting enterprise business operations
- Manage users, roles, profiles, permission sets, sharing rules, and security settings
- Configure custom objects, fields, page layouts, record types, validation rules, and related platform components
- Develop and maintain automation using Salesforce Flow and other declarative capabilities
- Create and maintain reports, dashboards, list views, and other analytical tools
- Gather, analyze, and translate business requirements into Salesforce solutions
- Monitor platform performance, adoption, data quality, and system usage
- Perform data imports, exports, cleansing, deduplication, and ongoing data maintenance
- Troubleshoot user and system issues and coordinate resolution with development and technical teams
- Support Salesforce releases, enhancements, testing, and deployment activities
- Coordinate with Salesforce Developers and Architects on complex enhancements and integrations
- Maintain platform configuration and technical documentation
- Support sandbox management and release processes
- Assist with user acceptance testing and validation of new functionality
- Ensure platform configurations align with federal security, privacy, accessibility, and governance requirements
- Identify opportunities to improve business processes through Salesforce automation and configuration
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or a related discipline, or equivalent relevant experience
- 4+ years of hands-on Salesforce administration experience in enterprise environments
- Strong experience configuring and administering Salesforce applications
- Hands-on experience with Salesforce security, including profiles, roles, permission sets, sharing rules, and user access
- Experience with Salesforce Flow and declarative automation
- Experience creating reports and dashboards
- Strong knowledge of Salesforce data management and data quality practices
- Experience gathering business requirements and translating them into Salesforce configurations
- Experience supporting testing, troubleshooting, and production releases
- Strong analytical, documentation, and problem-solving capabilities
- Excellent communication and stakeholder engagement skills
- Ability to meet applicable federal background investigation requirements
- Preferred: Previous experience supporting federal government or federal healthcare programs
- Preferred: Experience supporting enterprise-scale Salesforce implementations
- Preferred: Experience with Salesforce Service Cloud, Experience Cloud, Health Cloud, or Government Cloud
- Preferred: Experience working alongside Salesforce development and integration teams
- Preferred: Familiarity with Agile and DevSecOps delivery environments
- Preferred: Experience supporting data migration or system modernization initiatives
- Preferred: Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Platform App Builder, or other relevant Salesforce certifications
Benefits
Comp & perks- Paid sick leave
- Medical/Dental (optional)
- 401 (k) Retirement Plan (optional)
- Employer Paid Life Insurance
- Employer Paid Short Term Disability
- Optional Life Insurance